PERFORMANCE Possible Causes What To Do
Clothes too wet
Incorrect spin cycle •Make sure the spin cycle selected matches the load you
selected are washing. Some fabrics will feel wetter when rinsed
with cold water.
Colored spots
Incorrect use of fabric •Check fabric softener package for instructions and follow
softener directions for using dispenser.
•Pretreat stain and rewash.
Dye transfer •Sort whites or lightly colored items from dark colors.
Grayed or yellowed
Not enough detergent •Use more detergent (especially with larger loads).
clothes
Hard water •Use a water conditioner like Calgon brand or install
a water softener.
Water is not hot enough •Make sure water heater is delivering water at
120°F–140°F (48°C–60°C).
Washer is overloaded •Select load size to match clothes load.
Detergent is not •Add detergent as wash basket fills with water before
dissolving you load clothes.
Dye transfer •Sort clothes by color. If fabric label states
wash separately,
unstable dyes may be indicated.
Lint or residue on
Clothes are air or line dried •If you do not dry your clothes with a clothes dryer, your
clothes
clothes may retain more lint.
Incorrect sorting •Separate lint producers from lint collectors.
Washing too long •Wash small loads for a shorter time than larger loads.
Detergent not dissolving •Add detergent as wash basket fills with water, before you
load clothes.
•Try a liquid detergent.
•Use warmer water temperature.
Overloading •Load clothes no higher than the top row of holes in the
washer tub.
•Make sure load size selector matches clothes load size.
Incorrect use of fabric softener •Check fabric softener package for instructions and
follow directions for using dispenser.
GEAppliances.com
11
Consumer SupportTroubleshooting TipsOperating InstructionsSafety Instructions
OPERATION Possible Causes What To Do
Washer pauses in cycle
The
DELICATES
or
CASUALS
•This is normal. The washer alternates between agitate and
cycle was chosen soak during the
DELICATES
and
CASUALS
cycles to get
your clothes cleaner with less wear.
Washer won’t operate
Washer is unplugged •Make sure cord is plugged securely into a working outlet.
Water supply is turned off •Turn both hot and cold faucets fully on.
Controls are not set properly •Check controls.
Lid is open–safety feature •Close lid and reset cycle, to the beginning if necessary.
prevents agitation and spinning
when lid is up
Circuit breaker/fuse is •Check house circuit breakers/fuses. Replace fuses or
tripped/blown reset breaker. Washer should have separate outlet.
Electronics need to be reset •Unplug washer, wait 2 minutes, plug back in, and press
START.
START was not pressed •Press START.