Questions?
Use this problem solver
Before You Call For Service
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| Dishwasher | |
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| PROBLEM | POSSIBLE CAUSE | WHAT TO DO | |||
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| Yellow or brown film |
| Tea or coffee stains | • | Remove the stain by hand, using a solution | |
| on inside surfaces |
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| of 1/2 cup bleach and 3 cups warm water. | |
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| CAUTION: Before cleaning | |
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| interior, wait at least 20 minutes after a | |
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| cycle for the heating element to cool | |
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| down. Failure to do so can result in burns. | |
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| An overall yellow or brown | • | A special filter in the water supply line is | |
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| film can be caused by iron |
| the only way to correct this problem. | |
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| deposits in water |
| Contact your GE dealer or a water softener | |
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| company | |
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| White film on inside |
| Hard water minerals | • | GE recommends Jet Dry® Dishwasher | |
| surfaces |
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| Cleaner to help remove some hard water | |
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| and mineral stains. | |
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| • | For extreme staining, clean the interior by | |
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| applying dishwasher detergent to a damp | |
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| sponge. Wear rubber gloves. DO NOT use | |
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| any type of cleanser other than those | |
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| recommended or dishwasher detergent | |
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| because it may cause foaming or sudsing. | |
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| Cascade®, Cascade Complete® and | |
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| Electrasol® Automatic Dishwashing | |
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| Detergents have been approved for | |
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| use in all Monogram Dishwashers. | |
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| Dishes don’t dry |
| Low inlet water | • | Make sure inlet water temperature is | |
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| temperature |
| correct (see Using the Dishwasher | |
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| section). | |
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| • | Select ADDED HEAT. | |
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| • | Select HEATED DRY. | |
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| Rinse agent dispenser is | • | Check the rinse agent dispenser. | |
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| empty |
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| Dishwasher won’t run |
| Fuse is blown, or the | • | Replace fuse or reset circuit breaker. | |
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| circuit breaker tripped |
| Remove any other appliances from the | |
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| circuit. | |
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| • | Try resetting the START/RESET pad. | |
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| Wall switch | • | Check for a wall switch that the dishwasher | |
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| (some installations) is in |
| might be connected to. A wall switch is | |
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| the “off” position |
| required by electrical codes in some | |
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| localities. Turn the switch “on” if it is “off.” | |
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| Steam |
| This is normal | • Steam comes through the vent on the | ||
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| bottom of the door during drying and | |
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| when water is being pumped out. | |
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| Sanitized light does not |
| The door was opened and | • | Do not interrupt the cycle anytime during | |
| illuminate at the end of |
| the cycle was interrupted |
| or after main wash. | |
| the cycle |
| during or after the main |
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| cycle only) |
| wash portion |
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| The incoming water | • | Raise the water heater temperature to | |
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| was too low |
| 120°F. | |
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