Questions?
Before you call for service…
|
|
| Before You Call For Service |
| |||||
|
|
|
|
|
|
|
| ||
|
|
|
|
|
| Gas Cooktop |
| ||
|
|
|
|
| |||||
| PROBLEM | POSSIBLE CAUSE |
| ||||||
|
|
|
|
|
|
|
|
|
|
| BURNERS DO NOT | • Make sure electrical plug is plugged into a live power outlet. |
| ||||||
| LIGHT OR SPARK | • Burner parts not replaced correctly. |
| ||||||
| RANDOMLY |
| |||||||
| • Slits in the burner heads may be clogged. |
| |||||||
|
|
| |||||||
|
|
|
|
|
|
|
|
|
|
| BURNERS HAVE | • Burner parts not replaced correctly. See the sealed burner assemblies |
| ||||||
| YELLOW OR |
| section. |
| |||||
| • The combustion quality of burner flames needs to be determined |
| |||||||
| FLAMES |
| visually. |
| |||||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| A. Yellow flames: Call for | B. Yellow tips on outer cones: | C. Soft blue flames: Normal |
| service. | Normal for LP gas. | for natural gas. |
| • If burner flames look like (A), call for service. Normal burner flames | ||
| should look like (B) or (C), depending on the type of gas. With LP | ||
| gas, some yellow tipping on outer cones is normal. | ||
|
| ||
BURNER FLAMES | • If cooktop is connected to LP gas, contact the person who installed | ||
VERY LARGE | your cooktop or made the conversion. |
| |
OR YELLOW |
|
|
|
|
| ||
BURNER CONTROL | • When the knob is at the OFF position, it must be pushed in before | ||
KNOB WILL NOT | it can be turned, and it can only be turned in a counterclockwise | ||
TURN | direction. When the knob is at any other position, it can be turned | ||
| in either direction without being pushed in. |
| |
|
| ||
SCRATCHES | • Incorrect cleaning methods have been used. Scratches are not | ||
(may appear as cracks) | removable. Tiny scratches will become less visible in time as a | ||
ON COOKTOP | result of cleaning. |
|
|
GLASS SURFACE | • Cookware with rough bottoms being used or coarse particles | ||
| |||
| (salt or sand) were between the cookware and the cooktop surface. | ||
| Cookware has been slid across the cooktop surface. To avoid scratches, | ||
| use the recommended cleaning procedures. Make sure bottoms of | ||
| cookware are clean before use, and use cookware with smooth | ||
| bottoms. |
|
|
|
| ||
AREAS OF | • Food spillovers not cleaned before the next use. See the Glass | ||
DISCOLORATION | Cooktop Surface Cleaning section. |
| |
ON THE COOKTOP |
|
|
|
SURFACE |
|
|
|
|
| ||
PLASTIC MELTED | • Hot cooktop came into contact with plastic placed on the hot | ||
TO THE SURFACE | cooktop. See the Glass surface – Potential for permanent damage section | ||
| in the Glass Cooktop Surface Cleaning section. |
| |
|
| ||
PITTING (OR | • A hot sugar mixture was spilled on the cooktop. Call a qualified | ||
INDENTATION) | technician for replacement. |
| |
OF THE COOKTOP |
|
|
|
SURFACE |
|
|
|
19
