Questions? Use this problem solver!

 

 

The Problem Solver

 

 

 

 

 

 

 

Stainless Steel Hood

 

 

 

 

PROBLEM

POSSIBLE CAUSE

 

 

 

 

FAN DOES NOT

• A fuse may be blown or a circuit breaker tripped. Replace fuse or

 

OPERATE WHEN

reset circuit breaker.

 

THE ON/OFF BUTTON

 

 

 

IS PUSHED

 

 

 

 

 

 

FAN KEEPS GOING

• The motor is probably overheating and turning itself off. This can

 

OFF AND ON

be harmful to the motor. Check to be sure the filter is clean. If off

 

 

and on cycling continues, call for service.

 

 

 

 

FAN FILTER LIGHT IS ON

• After 30 hours of “on” or running time, the light reminds you to clean the

 

 

metal grease filters. The light will glow until the filters are replaced.

 

 

• The right-side filter is not making contact with the switch. Adjust the

 

 

filter in place.

 

 

 

 

FAN DOES NOT OPERATE

• The blower connector is loose or not plugged into its mating connector.

 

WHEN FAN ON/OFF

Disconnect power to the unit . Lift the lower duct cover and look at the

 

BUTTON IS PRESSED OR

blower connector plug. If the blower connector plug is loose, plug it in

 

WHEN + OR – BUTTON

securely. See the Installation Instructions for the plug location and how

 

IS PRESSED

to plug in the connector.

 

 

 

 

LOUD OR ABNORMAL

• Wrong size duct used in installation. This hood requires 6" ducting

 

AIRFLOW NOISE

and a maximum duct length of 100 equivalent feet to perform optimally.

 

 

Using smaller duct pipe or longer equivalent lengths of duct pipe will

 

 

cause improper venting. GE service technicians cannot correct this issue

 

 

if installed improperly.

 

 

 

 

FAN FAILS TO CIRCULATE

• Obstructions in duct work. Make sure nothing is blocking the vent . Make

 

AIR OR MOVES AIR

sure your wall or roof cap has a blade or door.

 

SLOWER THAN NORMAL

• Damper blade on wall or roof cap may not be open. Make sure damper

 

AND/OR FAN IS MAKING

 

LOUD OR ABNORMAL

swings freely. Damper blades may flip over and will not fully open when

 

this happens. Adjust to original position.

 

AIRFLOW NOISE

 

 

 

 

 

• Metal grease filter and charcoal filter (if present) may be dirty. Clean

 

 

the metal grease filter and replace charcoal filter (if present). See Care

 

 

and Cleaning.

 

 

 

 

THE HOOD CONTROLS

• Control logic confused. Disconnect power to the hood by resetting

 

ARE NOT OPERATING

the circuit breaker. Wait 30 seconds to allow controls to reset.

 

CORRECTLY

 

 

 

 

 

 

EARLY BULB FAILURE

• Replacing bulbs with bare hands. Replace bulbs while wearing gloves

 

 

to keep skin oils off bulbs.

 

 

• Bulb wattage is too high. Replace with correct wattage.

 

 

 

 

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