Before using your cooktop

Read this guide carefully. It is intended to help

If you don’t understand something or need

you operate and maintain your new cooktop

more help, call:

properly.

GE Answer Center®

 

Keep it handy for answers to your questions.

800.626.2000

 

24 hours a day, 7 days a week

Write down the model & serial numbers

You’ll find them on a label in the rear of the burner box below the burner grates.

These numbers are also on the Consumer Product Ownership Registration Card included in this guide.

Before sending in this card, please write these numbers here:

Model Number

Serial Number

Use these numbers in any correspondence or service calls concerning your cooktop.

If you received a damaged cooktop

Save time & money

Immediately contact the dealer (or builder) that sold you the cooktop.

Before you request service, check the Problem

It lists causes of minor operating problems that

Solver in the back of this guide.

you can correct yourself.

If you need service

To obtain service, see the Consumer Services page in the back of this guide.

We’re proud of our service and want you to be pleased. If for some reason you are not happy with the service you receive, here are three steps to follow for further help.

FIRST, contact the people who serviced your appliance. Explain why you are not pleased. In most cases, this will solve the problem.

NEXT, if you are still not pleased, write all the details—including your phone number—to:

Manager, Consumer Relations

GE Appliances

Appliance Park

Louisville, KY 40225

FINALLY, if your problem is still not resolved, write:

Major Appliance Consumer

Action Program

20 North Wacker Drive

Chicago, IL 60606

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GE Monogram 164D3333P027 manual Before using your cooktop, Write down the model & serial numbers, If you need service