Consumer Services

Bottom Freezer Refrigerator

GE AnswerCenter®In the USA: 800.626.2000

With the purchase of your new Monogram appliance, receive the assurance that if you ever need information or assistance from GE, we’ll be there. All you have to do is call–toll-free!

Whatever your question about any Monogram major appliance, GE Answer Center® information service is available to help. Your call—and your question—will be answered promptly and courteously. Call the GE Answer Center® Monday to Friday, 8 a.m. to 10 p.m. EST, and Saturday, 8 a.m. to 7. p.m. EST.

OR

Visit our Website at: monogram.com

In Canada, call 1.800.561.3344.

In-Home Repair Service

In the USA: 800.444.1845

In Canada: 1.800.561.3344

A GE consumer service professional will provide expert repair service, scheduled at a time that’s convenient for you. To schedule service, call Monday to Friday, 7 a.m. to 10 p.m. EST, or Saturday and Sunday, 8 a.m. to 6 p.m. EST. Many GE Consumer Service company-operated locations offer you service today or tomorrow, or at your convenience. Our factory-trained technicians know your appliance inside and out—so most repairs can be handled in just one visit.

InCanada: MondaythroughFriday,7a.m.to8p.m.,andSaturday,8a.m.to5p.m.EDST

For CustomersWith SpecialNeeds…

In the USA: 800.626.2000

GE offers Braille controls for a variety of GE appliances, and

a brochure to assist in planning a barrier-free kitchen for persons with limited mobility.

Consumers with impaired hearing or speech who have access to a TDD or a conventional teletypewriter may call 800.TDD.GEAC (800.833.4322) to request information or service.

Service Contracts

You can have the secure feeling that GE Consumer Service will still be there after your

In the USA:

warranty expires. Purchase a GE contract while your warranty is still in effect and you’ll receive

a substantial discount. With a multiple-year contract, you’re assured of future service at

800.626.2224

 

today’s prices.

In Canada:

 

1.800.561.3344

 

 

 

 

Parts and

Individuals qualified to service their own appliances can have parts or accessories sent directly

Accessories

to their home. The GE parts system provides access to over 47,000 parts…and all GE Genuine

 

 

Renewal Parts are fully warranted. VISA, MasterCard and Discover cards are accepted.

In the USA: 800.626.2002

In Canada: 1.800.561.3344

User maintenance instructions contained in this manual cover procedures intended to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation.

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