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Problem

Possible Causes

What To Do

Water hard sometimes Using hot water while the water softening system is regenerating

•Avoid using hot water during water softening system recharge because the water heater will refill with hard water. See Automatic Hard Water Bypass During Recharge section, page 11.

Control HARDNESS number setting

• Press the MODE button until HARDNESS appears in the

too low

display. Be sure the number shown is the same as the actual

 

grains per gallon hardness of your water supply. See the

 

Programming the Control section if a change in the setting

 

is needed.

Grains of hardness in your water supply have increased

•Water hardness can change over time, especially in well water. To check, have the water tested by a water analysis laboratory or call your local water department. Adjust the HARDNESS number setting as needed.

Water feels slippery

Absence of hardness minerals

• This is normal. Hardness in water gives it the abrasive feel

after installation of

 

you may have been accustomed to. The slippery feel is the

water softening system

 

clean feel of soft water.

 

 

 

Water softening system

Water softening system is a

• Does not use much salt to regenerate—very efficient.

not using any salt

“demand” unit

 

 

 

 

 

Possible salt bridge

• See the About the Water Softener System section, page 12.

 

 

 

 

Possible plugged nozzle and venturi

• See the About the Water Softener System section, page 12.

 

 

 

Water is blue color

Acidic water in copper plumbing

• Have the water tested at once.

after water softening

 

 

system was installed

 

 

 

 

 

Water softening system

Meter turbine stuck

• See the Service: Manually Initiated Electronics Diagnostics

not regenerating

 

section for troubleshooting procedures, page 15.

 

 

• Call for service.

 

 

 

 

Sensor wire not plugged

• See the Service: Manually Initiated Electronics Diagnostics

 

into the control

section for troubleshooting procedures, page 15.

 

 

• Call for service.

 

 

 

 

No power to unit

• Check the circuit breaker or fuses.

 

 

 

 

Mechanical defect

• Call for service.

 

 

 

Cloudiness on glassware

Combination of soft water and

• This is called etching and is permanent. To prevent this

(automatic dishwashers)

too much detergent

from happening, use less detergent if you have soft water.

 

 

Wash glassware in the shortest cycle that will get them clean.

 

 

 

Excessive/high level

Valve drain hose pinched,

• Any restriction in this drain hose may prevent proper

of water in brine tank

plugged, elevated too high

operation of the nozzle and venturi and reduce or prevent

 

or otherwise restricted

brine draw during recharge.

 

 

 

 

Nozzle and venturi dirty, incorrectly

• See the Cleaning the Nozzle and Venturi Assembly section,

 

assembled or damaged

page 12. With water pressure to the water softening system

 

 

off, take the nozzle assembly apart. Inspect, clean and

 

 

replace as needed. Any foreign particle(s), scratches, nicks,

 

 

etc., in the passages can prevent operation. Be sure holes

 

 

in the gasket are centered over holes in the housing.

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GE Monogram GXSF30H Water feels slippery, After installation, Water softening system, Not using any salt, Not regenerating
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GXSF30H specifications

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