GE Monogram ZDIS150 Questions? Use this problem solver, The Problem Solver, Possible Cause

Questions?

Use this problem solver!

	The Problem Solver
		Icemaker
PROBLEM	POSSIBLE CAUSE
CLEAN INDICATOR	• It will soon be time to clean the icemaker. You will need WX08X42870 Nickel Safe
LIGHT ON CONTROL	Ice Machine Cleaner to clean the icemaker.
PANEL IS YELLOW	See Care and Cleaning–Care for your Icemaker.
	• It is time to clean the icemaker. See Care and Cleaning–Icemaker System section.
CLEAN INDICATOR
LIGHT ON CONTROL
PANEL IS RED
	• Power cord is not plugged into a live outlet.
ICEMAKER DOES
NOT OPERATE	• The control is set at OFF.
	• The fuse is blown/circuit breaker is tripped. Replace fuse or reset the breaker.
	• ZPK1 Auxiliary Kit fault.
	• Drain line kinked or blocked.
	• High mineral content in the water supply. Water may need to be filtered or treated.
ICE CUBES
HAVE ODOR/TASTE	• Food items stored in ice bin. Do not store any foods in the ice bin.
	• Packaging materials were not removed. Make sure that all packaging materials
	were removed at the time of installation.
	• Ice storage bin needs cleaning.
	• Scale has built up in the icemaker. If there is white scale buildup in the icemaker’s
	water or freezing system, you should clean the icemaker.
	See Care and Cleaning—Icemaker System.
	• The control is set at OFF.
ICEMAKER IS ON,
BUT DOESN’T	• Water supply is turned off or not connected.
PRODUCE ICE	• Condenser is dirty. Dirt or lint may be blocking the airflow through the condenser.
	See Care and Cleaning—Condenser.
	• Scale has built up in the icemaker. If there is white scale buildup in the icemaker’s
	water or freezing system, you should clean the icemaker.
	See Care and Cleaning—Icemaker System.
	• Check for a kink in the drain hose from the ZPK1 Drain Pump Kit to the house drain.
	• Water supply has been interrupted.
	• Have a plumber check for a clogged water valve.
	• Room temperature is colder than normal. Room temperature must be above
	55˚F (13˚C). Otherwise, bin thermostat may sense cold room temperature
	and shut off even though the bin is not full of ice. Also, unit may not restart once
	it does shut off.
ICEMAKER IS ON,	• Condenser is dirty. Dirt or lint may be blocking the airflow through the condenser.
BUT PRODUCES	See Care and Cleaning—Condenser.
LITTLE OR NO ICE	• Scale has built up in the icemaker. If there is white scale buildup in the icemaker’s
	water or freezing system, you should clean the icemaker.
	See Care and Cleaning—Icemaker System.
	• Water is leaking from the water reservoir because the drain cap is not secure.
	Make sure the drain cap is securely tightened. Refer to illustration in
	Care and Cleaning—Icemaker System section.
	• Room temperature is too hot. Room temperatures of more than 90˚F (32˚C)
	will reduce ice production.
ICEMAKER PUMPS	• The ice sheet is trapped on the cutter grid. Shut off the icemaker for at least one
CONTINUOUSLY,	hour to allow the ice sheet to melt. Turn the icemaker back on. The icemaker will
BUT PRODUCES	reset itself and start a new cycle after flushing water through the system. NOTE:
NO ICE	Follow the directions in the Care and Cleaning—Icemaker System section to clean
	with the Nickel Safe Ice Machine Cleaner.
ICE IS THIN, SOFT	• High mineral content in the water supply. Water may need to be filtered or treated.
OR CLUMPED	• Scale has built up in the icemaker. Clean your icemaker.
	See Care and Cleaning—Icemaker System section.
	• The ice bin is not refrigerated, so ice not regularly used will melt and form clumps.
	Break the clumps with the ice scoop provided.
ICEMAKER SOUNDS	• After an ice-making cycle, you may hear ice cubes dropping into the storage bin.
	• Water is circulated by a pump through the icemaker during the entire ice making
	cycle. Water is added once per ice-making cycle.
	• The compressor may cause a clicking or chirping sound when attempting
	to restart.
	• The flow of refrigerant through the refrigerating system may make a gurgling
	sound like boiling water.
	• A “whooshing” sound may indicate the water supply is not connected properly,
	the water supply is turned off or the drain cap is loose.

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