GN Netcom GN 9050 Frequently Asked Questions Accessories

Frequently Asked Questions Accessories
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ReadiLine Remote Handset Lifter with GN ReadiLine Interface Kit
To prolong operating time from 6 to 12 hours, an additional Battery can be purchased (GN Netcom part number 1601-809).
Battery
The Remote Handset Lifter lifts the handset from your telephone enabling you to answer and hang up calls without returning to your desk.
Remote Handset Lifter
The Remote Handset Lifter lifts the handset from your telephone enabling you to answer and hang up calls without returning to your desk.
What should I check if I don’t hear a dial tone?
• Check to see that all cords and jacks are connected.
• Make sure that the Headset cord is fully inserted into the Remote.
• Make sure that the AC Adapter is plugged in and has power.
• Try the compatibility setting on A and G.
• Make sure the system is in Headset Mode.
• Make sure that the Battery is properly installed in the Beltpack.
• Make sure that the Battery is fully charged (3 hours minimum).
• Check that the serial numbers on the bottom of the Base unit and back of Beltpack
units match; because of the security circuits, the Beltpack and Base unit must match
for operation.
What should I check if the other party has a hard time hearing me?
• Make sure the Mute on the Beltpack is off.
• Increase the transmit level (1 is the softest, 8 is loudest).
• Check the position of the Headset Microphone and make sure that it is placed at
the corner of your mouth.
What should I do if I hear a buzz or humming sound in my Headset?
• Move the Base farther away from the telephone.
What should I do if I hear an echo in my Headset while speaking?
• Lower your transmit adjustment. If this makes the transmit too weak, try adjusting
the Telephone Compatibility Switch setting.
• Lower the receive volume on your telephone.
What should I do if I hear noise or static or if the signal is weak?
• You may be out of range; move closer to the Base for a stronger signal.
What should I do if my battery is not charging?
• Remove the Remote from the Base Charger and wipe the battery charging
contacts on the back of the Remote/Battery. (Battery Charge Indicator LED
lights solid red while charging; if LED blinks, clean contacts as indicated.)
Do I need to lift the handset to make calls?
• Some telephone systems allow on-hook dialing; refer to your telephone system
user guide for instructions.
How many GN Netcom wireless systems, can be used in one location?
• The number varies greatly due to environmental factors; no specific count can be provided.