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Grace GDI-IR2000 manual Troubleshooting, Grace Wireless Internet Radio

Models: GDI-IR2000

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TROUBLESHOOTING

If you experience any trouble with your wireless Internet radio, then you may find it useful to visit the help section on: webpage: http://radio.gracedigitalaudio.com/

If you have trouble connecting the radio to your wireless network, these steps may help to resolve the problem:

1.Confirm that a Wi-Fi connected PC can access the Internet (i.e. can browse the web) using the same network.

2.Check that a DHCP server is available, or that you have configured a static IP address on the radio. To configure the DHCP, you must read the instructions supplied with the wireless access point.

3.Check that your firewall is not blocking any outgoing ports. As a minimum the radio needs access to UDP and TCP ports 80, 554, 1755, 5000 and 7070. To configure the Access Port Control, you must read the instructions supplied with the wireless access point.

4.Check your access point does not restrict connections to particular MAC addresses. You can view the radio’s MAC address using the menu item Configure > Network Config > View Config > MAC address.

5.If you have an encrypted network, check that you have entered the correct key or passphrase into the radio. Remember that text-format keys are case sensitive.

If your radio can connect to the network successfully, but is unable to play particular stations, it may be due to one of the following causes:

1.The station is not broadcasting at this time of the day (remember it may be located in a different time zone).

2.The station has reached the maximum allowed number of simultaneous listeners.

3.The station is not broadcasting anymore.

4.The link on the radio station is out of date.

5.The Internet connection between the server (often located in a different country) and you is slow.

Try using a PC to play back the stream via the broadcaster’s web site.

If you can play back the station with a PC, use the form at:

http:// iradio.gracedigitalaudio.com/stations/add_station.asp to notify us so that we can change the station data that is used by the radio.

Grace Wireless Internet Radio

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Grace GDI-IR2000 manual Troubleshooting, Grace Wireless Internet Radio

Contents

USER GUIDE GDI-IR2000 Grace Wireless Internet RadioTable Of Contents Settings Menu Table Of ContentsGrace Wireless Internet Radio Locating and playing media files using the radio and UPnPSafety Warnings INTERNET RADIO QUICKSTART GUIDE What You Need Before You Can Use Your Internet RadioGrace Wireless Internet Radio CONTROL INTERNET RADIO MODEMEDIA PLAYER MODE Radio ControlsMEDIA PLAYER MODE AUXILARY INPUT MODEBack Panel Radio Controls INTERNET RADIO MODEMEDIA PLAYER Remote ControlWIFI RADIO MODE CONTROLStep 2 - Scan for a wireless network connection Steps For Connecting Your Radio To Your Wireless NetworkStep 1 - Power up the radio ConfigNo networks Found Steps For Connecting Your Radio To Your Wireless Network ContinuedStep 3 - Connect to the wireless network Connecting to NetworkSteps For Connecting Your Radio To Your Wireless Network Continued Network OKEnter WEP key Enter WPA keyChoosing A Radio Station To Listen To Internet Radio Personal Radio Podcast My StuffLocation Personal Radio Choosing A Radio Station To Listen To ContinuedChoosing A Pandora Radio Station To Listen To GenreAssigned to Preset # Changing The VolumeStoring A Radio Station In A Preset Playing A Preset Radio StationOn Demand Stations Which Enable You To Choose What You Listen ToRequesting A Station That Is Currently Unavailable LiveRegister Clock Setup Sleep Timer Stations Which Enable You To Choose What You Listen To ContinuedSetting The Clock Media Player Alarm Clock SettingsSet Time 130 PM Setting The Clock ContinuedSet Alarm Set Time/Date1 Off 1200 AM Setting The AlarmDisable all 1 OFF 2 OFF 3 OFF 4 OFF 5 OFF Alarm ClockAlarm Set 0745 Setting The Alarm ContinuedSet Alarm 1506 Set Alarm 1200 AMRegistering An Account On Grace Digital Audio’s Website CONFIGURING ‘MY STUFF’Setting The Sleep Timer Configuring ‘My Profile’Grace Wireless Internet Radio Configuring ‘My Stations’Configuring ‘My Streams’ Configuring ‘My Podcast’Configuring ‘My Pandora’ Internet Radio Personal Radio PodcastMy Pandora Accessing Pandora Feedback Menu Stations SearchGrace Wireless Internet Radio MEDIA PLAYER QUICKSTART GUIDE Windows XPWindows Vista Grace Wireless Internet Radio Apple OSXListening To A Single Shared Track Locate The Shared Audio Files Using The RadioGrace Wireless Internet Radio Listening To A Complete Shared AlbumArranging Queuing Up Tracks For Playback Later Arranging Queuing Up Albums For Playback LaterControlling Playback Browsing The List Of Tracks Currently Arranged Queued Up For PlaybackRemoving Tracks From The List Queue Playing Tracks In Random Order Playing Tracks In The List Queue RepeatedlyGrace Wireless Internet Radio Page Selecting ‘Media Sharing…’ for Windows Media Player Allowing the Radio to ConnectGrace Wireless Internet Radio Locating And Playing Media Files Using The Radio And UPnP Arranging Queuing Up Albums For Playback Later Arranging Queuing Up UPnP Tracks For Playback LaterGrace Wireless Internet Radio Browsing The List Of Tracks Currently Arranged Queued Up For PlaybackRemoving Tracks From The List Queue Controlling PlaybackGrace Wireless Internet Radio Playing Tracks In Random OrderPlaying Tracks In The List Queue Repeatedly SETTINGS MENU Choosing The Option You Want From The Settings MenuNetwork Config Language Upgrade FirmwareFactory Reset Clock SetupOther Cool Stuff Wi-Fi StrengthBacklight UPnPGrace Wireless Internet Radio TROUBLESHOOTINGLicense Information And Warranty SpecificationsStep 1 Set Up Media Sharing In Windows Media Player APPENDIXGrace Wireless Internet Radio Step 1 Set Up Media Sharing In Windows Media Player 11 Continued contact a Customer Representative at 858 CONTACTPROPOSITION Step 2 Play Music On The Internet RadioGrace Digital Inc Poway, CA Grace Wireless Internet Radio