TABLE OF CONTENTS
GXW- 2000 USER’S MANUAL
WELCOME....................................................................................................................................................4
INSTALLATION............................................................................................................................................5
EQUIPMENT PACKAGING............................................................................................................................... 5
CONNECTING YOUR PHONE.......................................................................................................................... 5
WALL MOUNT...............................................................................................................................................6
GXP EXTENSION SIDE CAR.......................................................................................................................... 6
SAFETY COMPLIANCES................................................................................................................................. 7
WARRANTY.................................................................................................................................................. 7
PRODUCT OVERVIEW................................................................................................................................8
USING GXP-2000 SIP ENTERPRISE PHONE.......................................................................................... 10
GETTING FAMILIAR WITH LCD..................................................................................................................... 10
COMPLETING AND ANSWERING PHONE CALLS..............................................................................................12
Handset, Speakerphone and Headset Mode........................................................................................12
Multiple SIP Accounts and Lines...........................................................................................................12
Completing Calls................................................................................................................................... 12
Making Calls using IP Addresses..........................................................................................................13
Quick IP Call Mode................................................................................................................................13
Receiving Calls......................................................................................................................................13
Call Waiting/ Call Hold...........................................................................................................................13
Call Transfer..........................................................................................................................................13
3-Way Conferencing..............................................................................................................................14
Check Messages (Message Waiting Indicator).....................................................................................14
Mute/Delete........................................................................................................................................... 14
Do Not Disturb.......................................................................................................................................14
Speed Dial.............................................................................................................................................14
Asterisk Busy Line Field........................................................................................................................14
Extension Board.................................................................................................................................... 15
CALL FEATURES......................................................................................................................................... 15
CUSTOMIZED LCD SCREEN & XML............................................................................................................. 15
CONFIGURATION GUIDE.............................................................................................................................. 16
CONFIGURATION WITH KEYPAD.................................................................................................................16
CONFIGURATION WITH WEB BROWSER..................................................................................................... 18
ACCESS THE WEB CONFIGURATION MENU................................................................................................ 18
END USER CONFIGURATION..................................................................................................................... 18
ADVANCED USER CONFIGURATION........................................................................................................... 20
INDIVIDUAL ACCOUNT SETTINGS...............................................................................................................23
Saving the Configuration Changes .......................................................................................................26
Rebooting the Phone from Remote.......................................................................................................26
CONFIGURATION THROUGH SECURE CENTRAL PROVISIONING SERVER......................................................... 26
SOFTWARE UPGRADE & CUSTOMIZATION..........................................................................................27
Firmware Upgrade through TFTP/HTTP..................................................................................................27
Key Pad Menu.......................................................................................................................................27
Web Configuration Interface .................................................................................................................27
No Local TFTP Server...........................................................................................................................27
CONFIGURATION FILE DOWNLOAD............................................................................................................... 28
Managing Firmware and Configuration File Download.........................................................................28
RESTORE FACTORY DEFAULT SETTING..............................................................................................29
GLOSSARY OF TERMS............................................................................................................................ 30
Grandstream Networks, Inc. GXP-2000 Users Manual Page 2 of 33
Firmware 1.1.1.14 Last Updated: 12/2006