WARRANTY

Greenway Home Products is pleased to offer in-home warranty repairs. Please refer to your Firebox Use and Care Guide for warranty information on your Firebox.

DO NOT RETURN THIS PRODUCT TO THE STORE:

Please contact Customer Service at: 1-866-253-0447

Monday to Thursday from 8:30AM to 5:00PM (EST), Friday from 8:30AM to 4:00PM (EST)

Web: www.greenwayhp.com

Email: support@greenwayhp.com

Canada: 400 Southgate Dr., Guelph, Ontario, Canada, N1G 4P5

USA: 6507 Fairfield Dr., Northwood,Ohio, USA, 43619

Limited Warranty Definitions:

Greenway Home Products:

(Greenway)

Manufacturer.

Mantel:

Mantel manufactured by Greenway Home Products.

Purchaser:

Purchaser of the Mantel

Distributor:

Facility authorized to sell Greenway Home Products.

Warranty Card

Greenway Home Products Limited Warranty Registration Card identifying the Purchaser and product model.

Greenway Limited Warranty:

Greenway warrants to the Purchaser that the Mantel is free from defects in material and workmanship, under normal use and service, for 1 year (1 year limited parts) from the date of purchase.

All warranty repairs must be preauthorized by Greenway Home Products. Greenway will, at its’ option, replace or repair free of charge any defective part, which the Purchaser shall notify their Distributor or Greenway Home Products within the warranty period. The obligation of Greenway Home Products under this warranty, is expressly limited to such replacement or repairs.

The provisions of this limited warranty shall not apply to the following:

1.Accidents.

2.Unauthorized repairs or alterations.

3.Normal maintenance.

4.Changes made to other units manufactured after this mantel was manufactured.

5.Incidental damages caused by failure of the mantel such as inconvenience or loss of use.

6.Improper installation.

The provisions of this limited warranty shall not apply to deterioration due to wear and exposure beyond the following limitations:

1.For 180 days from the date of purchase for exterior finished surfaces.

Due to the properties of natural wood, Greenway Home Products makes no warranty against mineraling of wood components.

Greenway Limited Warranty is void unless the following conditions are adhered to:

1.Warranty registration must be completed and returned to a Greenway Home Products.

2.All warranty repairs must be preauthorized by a Greenway repair facility.

3.Greenway reserves the right to inspect defective parts that have been replaced under warranty. Dealer is expected to hold defective parts for 60 days.

4.Only parts and accessories and other material, available through Greenway Home Products are to be used in the performance of warranty service.

5.Purchasers are responsible for presenting/notifying their Distributor as soon a problem exists. The warranty repairs should be completed in a reasonable amount of time from the date of authorization. Not to exceed 30 days past notification.

This limited warranty is expressly in lieu of any other expressed or implied warranty, including any implied warranty or merchantability or fitness for a particular purpose and of any obligations or liabilities on Greenway Home Products which neither assumes nor authorizes any other person to assume for it any other liability in connection with the Mantel

manufactured by it.

The warranty is null and void if used in commercial or industrial applications.

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Greenway Home Products MEF2511OK warranty Warranty
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MEF2511OK specifications

The Greenway Home Products MEF2511OK is an innovative and highly efficient electric fireplace that brings warmth, style, and modern technology to your home. This unit combines the traditional charm of a fireplace with the convenience of contemporary heating solutions, making it an excellent addition to any room.

One of the standout features of the MEF2511OK is its realistic flame effect. Using advanced LED technology, this electric fireplace produces a lifelike flame that can be enjoyed without the hassle and hazards of traditional wood or gas fireplaces. The flame effect can be adjusted to create the perfect ambiance, whether you're hosting a gathering or enjoying a quiet evening at home.

Energy efficiency is another hallmark of the MEF2511OK. This electric fireplace is designed to heat a space effectively while minimizing energy consumption. With adjustable heat settings, users can customize their heating needs according to the room size and personal preference. The MEF2511OK operates using 1500 watts of power, providing ample warmth while remaining economical.

Safety features are paramount in the design of the MEF2511OK. It includes a thermal cutoff switch that automatically shuts off the unit in case of overheating, ensuring that your home remains safe from potential fire hazards. Additionally, the unit remains cool to the touch, providing peace of mind for households with children and pets.

Installation and operation of the MEF2511OK are wonderfully user-friendly. The fireplace can be easily mounted on a wall or placed in a corner, offering flexibility in arrangement. The unit comes with a remote control, allowing users to adjust settings and flame effects from a distance.

The design of the MEF2511OK exhibits a modern aesthetic that can complement various interior decor styles. With its sleek lines and elegant finishes, this electric fireplace serves both as a functional heating solution and a stylish piece of furniture.

Overall, the Greenway Home Products MEF2511OK offers a unique blend of functionality, efficiency, and aesthetic appeal. It exemplifies the future of home heating, providing a cozy atmosphere without compromising safety or energy use. Whether you seek warmth during the chilly months or a focal point for your living space, the MEF2511OK stands as a remarkable option worth considering.
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