10 - IS THERE A PROBLEM ?
Problems
■Water runs through the holes in the soleplate.
Possible causes | Solutions | |
■ | The boiler is too full. | ■ Do not fill the boiler right up to |
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| the top. |
■ | The thermostat is not working: | ■ Contact an Approved Service |
| the temperature is always too | Centre. |
| low. |
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■You are using the steam control button before the iron is hot.
■Wait for the iron’s thermostat light to go out before activating the steam control button.
■ You are using too much steam on too low a temperature.
■ The water has condensed in the
■pipes because you are using steam for the first time or you have not used it for some time.
■Wait for the iron’s thermostat light to come on and go off again before activating the steam control button.
Depending on the model:
■Decrease the steam output while ironing at low temperature (control dial on base unit).
■Press the steam control button away ■from your ironing board until the
the iron produces steam.
■ White streaks come through the holes | ■ | Your boiler has a | |
in the soleplate. |
| because it is not rinsed out regularly. 10 uses. If your water is hard, | |
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| increase the frequency. |
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■ Brown streaks come through the holes | ■ | You are using chemical descaling | ■ Never add this type of product in |
in the soleplate and stain the linen. |
| agents or additives in the water for | the boiler (see our recommenda- |
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| ironing. | tions regarding water to be used). |
| ■ | You linen is not rinsed sufficiently | ■ Ensure linen is rinsed thoroughly |
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| or you have ironed a new garment | to remove any soap deposits or |
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| before washing it. | chemicals on new garments which |
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| have been sucked up by the iron. |
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■ The soleplate is dirty or brown and may ■ | You are ironing at too high a | ■ See our recommendations regarding | |
stain the linen. |
| temperature. | temperature control setting. |
| ■ | You are using starch. | ■ Always spray starch onto the reverse |
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| side of the fabric to be ironed. |
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■ There is little or no steam. | ■ | The boiler is empty | ■ Fill the boiler. |
| ■ | The boiler is not yet ready. | ■ After switching on, wait for the |
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| steam indicator light to go out |
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| (after 8 mins.). |
| Depending on the model: | Depending on the model: | |
| ■ | Steam output is set at minimum. | ■ Increase steam output (control |
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| dial on base unit). |
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■ Steam escapes from the boiler cap. | ■ | Cap screwed on incorrectly. | ■ Screw the cap back on. |
| ■ | The seal on the cap is damaged | ■ Change the cap seal (spare seals |
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| supplied with the steam generator |
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| in the box). |
■ Steam escapes under the appliance. | ■ The appliance is faulty. |
■Stop using the generator and contact an Approved Service Centre.
Never dismantle your iron: always take it to an Approved Service Centre.