Help and advice

13

 

Frequently asked questions

 

What you can do

 

In which direction should my satellite dish be

 

Your satellite dish should be fitted on a south facing

 

 

 

 

 

positioned?

 

wall in the direction of 28.2 ° east of south.

 

 

Can I connect more than one digital box to

 

Yes you can. You will need an LNB (the box on

 

 

my satellite dish?

 

your satellite dish) fitted that has more than one

 

 

 

 

connection. You will need two connections for this

 

 

 

 

Digital TV Recorder, so that you can record two

 

 

 

 

programmes at the same time.

 

 

 

 

 

 

 

Can I connect this Digital TV Recorder to my

 

No. This box must be connected to a satellite dish for

 

 

normal roof aerial?

 

it to work.

 

 

 

 

 

 

 

The Digital TV Recorder will not switch on.

 

Check the mains power cable and make sure it is

 

 

What should I do?

 

plugged into a suitable power outlet. Check that the

 

 

 

 

mains supply is switched On. Connect the power

 

 

 

 

cable to a different power outlet.

 

 

 

 

 

 

 

My Digital TV Recorder can’t find the

 

Make sure that your satellite dish is positioned

 

 

‘Network ID’ and ‘Transport ID’ what should

 

correctly, and check the cables and connections

 

 

I do?

 

again.

 

 

 

 

 

 

 

Why do I have to enter my postcode in the

 

This makes sure that you receive programmes for

 

 

first time set-up?

 

your local region.

 

 

 

 

 

 

 

How do I enter a space when entering the

 

Your Digital TV Recorder will automatically enter the

 

 

postcode?

 

space for you. Enter your full postcode using the

 

 

 

 

number buttons and then press the ‘OK’ button.

 

 

How do I do a first-time installation again?

 

You can do a first-time installation again using the

 

 

 

 

settings menu. See page 20 for more information.

 

 

 

 

 

 

 

 

I’m not getting a picture on the TV. What

 

Make sure that the Digital TV Recorder is On.

 

 

should I do?

 

 

(Press the ‘STANDBY’ button.)

 

 

 

 

Make sure that the HDMI or SCART cable is

 

 

 

 

 

firmly connected to the TV.

 

 

 

 

Check the brightness level of the TV.

 

 

 

 

 

 

 

Can I receive high-definition programmes

 

Yes. You can record and receive high-definition

 

 

with this Digital TV Recorder?

 

programmes with your Digital TV Recorder.

 

 

 

 

 

 

 

Can I change the audio language for the

 

Yes. Some channels broadcast other audio

 

 

programme I am watching?

 

languages. Press the [AUDIO] button when you are

 

 

 

 

watching a programme to see if other languages are

 

 

 

 

available.

 

 

 

 

 

 

 

Do I have to retune my Digital TV Recorder

 

No. All freesat receivers do not have to be retuned as

 

 

when digital switchover happens in my

 

it receives its signal from a satellite and not an aerial.

 

 

region?

 

 

 

 

 

 

 

 

 

 

24