13 | Help and advice |
| Frequently asked questions |
| What you can do | ||
| Do I have to retune my Digital TV Recorder |
| No. Your Digital TV Recorder will automatically |
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| when new channels are added? |
| add new channels for you, and display them in the |
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| programme guide and channel list. |
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| Can I use ‘red button’ interactive services |
| Yes. Some channels offer interactive services such as |
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| with this Digital TV Recorder? |
| news, sport and weather. When interactive services |
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| are available, a red dot will appear in the top right- |
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| hand side of the screen. Simply press the red button |
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| on your remote control to access them. |
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| Can I add ‘FTA (Free To Air)’ channels to my |
| Yes. You can add these using the ‘Add |
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| Digital TV Recorder? |
| Channels’ menu. See page 23 for more information. |
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| I have been asked to enter a lock code. |
| Your default code is 0000. You can change this to |
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| What is it? |
| something else in ‘Parental Settings’. |
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| Why can’t I see my FTA channels? |
| Free to Air channels are not shown in the TV |
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| programme guide. Make sure that ‘Show Non- |
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| Freesat Channels’ is set to ‘yes’. Press the ‘CH LIST’ |
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| to see them. |
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| How can I find out system information about |
| Press the ‘MENU’ button and select ‘System |
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| my Digital TV Recorder? |
| Information’. |
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| My picture and sound quality is poor. What |
| • | Make sure there are no mobile phones, DECT |
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| should I do? |
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| phones, wireless routers or microwave ovens |
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| near the receiver. |
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| • | Keep the power and the satellite cable apart |
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| from each other. |
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| • | Check the signal levels using the system |
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| information screen. The signal level may be |
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| affected by weather conditions. If the LNB |
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| is covered with snow or there is heavy rain, |
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| the sound and picture quality may be poor |
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| temporarily. |
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| Can I use my freesat+ recorder with only |
| It is possible, but you will only be able to record the |
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| one LNB connection? |
| programme you are watching and will not be able to |
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| use the full features of your freesat+ recorder. |
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| Can I record programmes in high definition? |
| Yes you can. Look for the blue HD logo in the guide |
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| to show you which programmes are available in high |
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| definition. |
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