ENGLISH

TROUBLESHOOTING

Check your problem by using the chart below and try the solutions for each problem. If the microwave oven still does not work properly, contact Haier customer service center or the nearest authorized service center. Customers must never troubleshoot internal components. Microwaves hold dangerous voltage (5000V) even after power is removed. Only a certified technician should attempt Microwave repair.

TROUBLE

POSSIBLE CAUSE

POSSIBLE REMEDY

 

 

 

Oven will not start

A. Electrical cord for oven is not

A. Plug into the outlet.

 

plugged in.

B. Close the door and try

 

 

 

B. Door is open.

again.

 

C. Wrong operation is set.

C. Check instructions.

 

 

 

Arcing or sparkling

A. Materials to be avoided in

A. Use microwave-safe

 

microwave oven , such as metal,

cookware only.

 

were used.

B. Do not operate with oven

 

 

 

B. The oven is operated when

empty.

 

empty.

C. Clean cavity with wet

 

 

 

C. Spilled food remains in the

towel.

 

cavity.

 

 

 

 

Unevenly cooked

A. Materials to be avoided in

A. Use microwave-safe

foods

microwave oven were used.

cookware only.

 

B. Food is not defrosted

B. Completely defrost food.

 

completely.

 

 

 

C. Cooking time, power level is not

C. Use correct cooking time,

 

power level.

 

suitable.

 

 

 

D. Food is not turned or stirred.

D. Turn or stir food.

 

 

 

Overcooked foods

Cooking time, power level is not

Use correct cooking time and

 

suitable. Use correct cooking time,

power level.

 

power level.

 

 

 

 

Under cooked foods

A. Materials to be avoided in

A. Use microwave-safe

 

microwave oven were used.

cookware only.

 

B. Food is not defrosted

B. Completely defrost food.

 

completely.

C. Check to see that oven

 

 

 

C. Oven ventilation ports are

ventilation ports are not

 

restricted.

restricted.

 

D. Cooking time, power level is not

D. Use correct cooking time

 

suitable.

and power level.

 

 

 

Improper defrosting

A. Materials to be avoided in

A. Use microwave-safe

 

microwave oven were used.

cookware only.

 

B. Cooking time, power level is not

B. Use correct cooking time

 

suitable.

and power level.

 

C. Food is not turned or stirred.

C. Turn or stir food.

 

 

 

Page 18 • trouble shooting and warranty

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Haier HMC1640BEWW, HMC1640BEBB, Haier Microwave Oven user manual Troubleshooting, Trouble Possible Cause Possible Remedy

Haier Microwave Oven, HMC1640BEBB, HMC1640BEWW specifications

The Haier HMC1640BEWW and HMC1640BEBB are advanced microwave ovens designed to offer convenience and efficiency in modern kitchens. These models stand out due to their combination of versatile cooking options, user-friendly features, and sleek, contemporary designs that seamlessly blend with any kitchen décor.

One of the prominent features of both the HMC1640BEWW and HMC1640BEBB is their spacious interior capacity. With a generous 1.6 cubic feet of space, these microwave ovens can accommodate various food items, from reheating leftovers to cooking full meals. The large turntable ensures even cooking by rotating food during the heating process, while the interior is designed to allow for easy cleaning.

In terms of power, these microwaves are equipped with a robust 1,200 watts, which helps achieve fast and efficient cooking. They also feature multiple power levels, allowing users to select the right setting for different types of food. This versatility becomes particularly handy when preparing delicate items such as softened butter or defrosting frozen meats.

Both models are engineered with several preset cooking options, which simplify meal preparation by automatically adjusting time and power based on the selected food type. With one-touch buttons for common tasks, users can easily cook popcorn, reheat beverages, or bake potatoes, making them ideal for busy lifestyles.

The Haier microwave ovens also incorporate advanced technologies such as sensor cooking, which intelligently detects moisture levels, ensuring optimal cooking results. This technology eliminates the guesswork, making meal preparation more efficient and less time-consuming.

Safety is another core characteristic of the Haier microwaves. They come equipped with a child lock feature to prevent unintended usage, providing peace of mind for families with young children. The durable design further ensures longevity, with high-quality materials used in construction.

In conclusion, the Haier HMC1640BEWW and HMC1640BEBB microwave ovens offer a perfect blend of style, functionality, and advanced technology that caters to every cooking need. With user-friendly presets, powerful performance, and thoughtful safety features, these models are ideal choices for anyone looking to enhance their cooking experience without compromising on quality or convenience. Whether for reheating meals or preparing new recipes, Haier provides the tools needed for culinary success.