Trouble-shooting

When the remaining water is frozen

To prevent freezing drain after using.
When the water is frozen
Pour warm water below 50 into the
wash tub. After several minutes,
turn the pulsator on gently. Please
ensure the drain is working normally
before using again.
2~3L
Below 50 c
2~3L
Below 50 c

13

(Always unplug your washer to avoid an electrical shock before checking)
The following problems may not require a service call. Please confirm the
fault before calling an Authorised Service Agent. Do not repair it yourself.

Operating problems The reasons

The machine does
not start.
Is there power failure?
Is the power plug loose?
Is the pulsator blocked?
Is the drain hose blocked ?
Check the position of the drain hose, make
sure that the drain hose is fitted into a tub or
drain standpipe 0.8-1.2m above the floor.
Water will not drain
Coins, loose change, or buttons could cause
noises if caught in the wash.
Is the machine placed on a flat floor?
Is the retainer in the spin tub pressed evenly?
Is the amount of laundry in spin tub too much?
It is the water remaining from the factory
inspection of performance.
Water left in the drain
hose when first use
of the machine.
There's abnormal
sound and violent
vibration during
spinning
There's abnormal
sound during washing
After complete draining, set the "WASH SELECTOR" at "STRONG"
or "STANDARD". If it is set at "DRAIN", it will be more difficult for
the frozen water to melt.