Troubleshooting
Most questions you may have about your new coffeemaker can be easily answered. This handy guide lists some common coffeemaker problems and tells you how to correct them. If you need further assistance, please call our
QUESTION
Doesn’t brew or won’t heat.
Filter Basket or Pause ’N Serve overflows.
Longer than normal brew time.
ANSWER
•Check to be sure power cord is firmly plugged into a live power outlet.
•The automatic shutoff feature turns the coffee- maker off two hours after making the coffee. Turn coffeemaker ON.
•Excessive amounts of ground coffee will clog the filter basket. We recommend one level tablespoon of ground coffee per cup.
•Make sure coffee is not ground too finely. This will clog the filter. Permanent filters are more likely to clog than paper filters.
•Be sure to use a good quality cupcake or basket style filter. The sides of the filter should be upright against side of filter basket to avoid filter collapsing.
•When using Pause ’N Serve, hot water continues to flow into the filter basket and may overflow if the carafe is not returned to the
•Make sure that carafe is fully seated on the
•Filter basket holder must be securely closed.
•Mineral deposits can build up in the pump of your coffeemaker. We recommend periodic cleaning of the inside of your coffeemaker. More frequent cleaning may be necessary, depending upon the hardness of your water. See “To Clean the Inside of Your Coffeemaker.”
•If using the removable reservoir, make sure the
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