User’s Manual
TECHNICAL SUPPORT (FAQ)
Q & A FOR GENERAL PROBLEMS
PROBLEM & QUESTION | POSSIBLE SOLUTION | |
Power LED is not on | *Check if the Power Switch is in the ON position | |
*Power Cord should be connected | ||
| ||
| *Check if the PC system is Plug & Play compatible | |
No Plug & Play | *Check if the Video Card is Plug & Play compatible | |
*Check if any plug pins on the | ||
| ||
| are bent | |
The display is too dark or | *Adjust the Contrast and Brightness Controls. | |
too bright. | ||
| ||
Picture bounces or a wave | *Move electrical devices that may cause electrical | |
pattern is present in the | ||
interference. | ||
picture | ||
| ||
| *Computer Power Switch should be in the ON position. | |
| *Computer Video Card should be snugly seated in its slot | |
| *Make sure monitor’s video cable is properly connected to | |
The power LED is ON | the computer. | |
*Inspect monitor’s video cable and make sure none of the | ||
(orange) but there’s no | ||
pins are bent. | ||
video or no picture. | ||
*Make sure computer is operational by hitting the CAPS | ||
| ||
| LOCK key on the keyboard while observing the CAPS | |
| LOCK LED. The LED should either turn ON or OFF after | |
| hitting the CAPS LOCK key. | |
Missing one of the primary | *Inspect the monitor’s video cable and make sure that | |
colors (RED, GREEN, or | ||
none of the pins are bent. | ||
BLUE) | ||
| ||
Screen image is not | * Adjust pixel frequency CLOCK and PHASE or press | |
centered or sized properly. | ||
Horizontal or vertical | *Use win 95/98/2000/NT/ME/XP | |
disturbances on the screen | CLOCK and PHASE or perform hot- key (AUTO Button). | |
|
| |
The screen resolution | *Use win 2000/ME/XP Right click anywhere on desktop | |
and select Properties>Settings>Screen Resolution. | ||
needs to be adjusted | ||
Use the silder to adjust the reslution and click Apply | ||
|
18
