Hanns.G HSG1061 manual Technical Support Faq, Q & A For General Problems, User’s Manual, A Button

User’s Manual

TECHNICAL SUPPORT (FAQ)

Q & A FOR GENERAL PROBLEMS

PROBLEM & QUESTION	POSSIBLE SOLUTION
Power LED is not on	*Check if the Power Switch is in the ON position.
	*Power Cord should be connected.
	*Check if the PC system is Plug & Play compatible.
No Plug & Play	*Check if the Video Card is Plug & Play compatible.
	*Check if any plug pins on the VGA connector are bent.
The display is too dark or too	*Adjust the Contrast and Brightness Controls.
bright.
Picture bounces or a wave	*Move electrical devices that may cause electrical
pattern is present in the picture	interference.
	*Computer Power Switch should be in the ON position.
	*Computer Video Card should be snugly seated in its slot.
	*Make sure monitor’s video cable is properly connected to the
The power LED is ON (orange)	computer.
	*Inspect monitor’s video cable and make sure none of the pins
but there’s no video or no
picture.	are bent.
	*Make sure computer is operational by hitting the CAPS
	LOCK key on the keyboard while observing the CAPS
	LOCK LED. The LED should either turn ON or OFF after
	hitting the CAPS LOCK key.
Missing one of the primary	*Inspect the monitor’s video cable and make sure that none of
colors (RED, GREEN, or
	the pins are bent.
BLUE)
Screen image is not centered or	* Adjust pixel frequency CLOCK and PHASE or press hot-key
sized properly.	(A Button)
Picture has color defects	*Adjust RGB color or select color temperature.
(white does not look white)
The screen resolution needs to	*Use win 2000/ME/XP Right click anywhere on desktop and
	select Properties>Settings>Screen Resolution. Use the
be adjusted
	silder to adjust the reslution and click Apply.
No sound is outputted from	*Make sure PC audio output cable is connected to screen’ s
monitor’s built-in speaker	LINE IN port (or AUDIO IN port).
	*Make sure the sound volume adjustment can be clearly
	identified.
	*Make sure the System > Silence option in the monitor menu
	is on.

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