12

Troubleshooting

Situation

Solution

 

 

 

• Connect the power cord properly.

 

• Check if the power LED is on or not.

 

• Press power on the control panel or remote

 

control.

 

• Press source to cycle through connected

No picture and sound.

video sources.

• Press channel up or channel down to

 

 

switch to other TV stations.

 

• Check the TV/CATV OSD settings. See

 

“TV/CATV” on page 45.

 

• Make sure all cables are connected

 

properly.

 

 

 

• Check the antenna and cable connections.

No picture, or poor picture, sound is OK.

• Adjust the brightness in the OSD menus.

 

See “Brightness” on page 33.

 

 

 

• Adjust the saturation in the OSD menus.

Picture is not in color.

See “Saturation” on page 37.

• Make sure all the cables are connected

 

 

properly.

 

 

 

• Make sure the source device is functioning

 

properly.

 

• Make sure the audio cable is connected

 

securely.

Picture is OK, no sound.

• Turn the mute off.

 

• Press volume up on the control panel or

 

remote control.

 

• Make sure the MTS option is set to Stereo,

 

SAP, or Mono. See “MTS” on page 46.

 

 

 

• Adjust the balance in the OSD menus. See

One of the speakers has no sound.

“Balance” on page 43.

• Make sure the audio cable is connected

 

 

securely.

 

 

Cannot receive some TV channels using

• Try the Auto Program function in the OSD

“TV Setting” menu. See “Auto Program” on

cable TV.

page 47.

 

 

 

Want to reset TV settings.

• Use the Reset function in the OSD menu.

See “Reset” on page 55.

 

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HANNspree HANNSrobby user manual Troubleshooting, Situation Solution