Troubleshooting (cont.)
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| Problem |
| Possible Causes |
| Probable Solutions |
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| Engine misfires | 1. | Spark plug cap loose. | 1. | Check wire connections. |
SAFETY |
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| 2. | Incorrect spark plug gap or | 2. | |
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| damaged spark plug. |
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| 3. | Defective spark plug cap. | 3. | Replace spark plug cap. | |
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| 4. | Old or low quality gasoline. | 4. | Use only fresh 87+ octane unleaded gasoline. |
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| Do not use gasoline with more than |
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| 10% ethanol (E15, E20, E85, etc.). |
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| 5. | Diagnose and repair compression. |
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| 5. | Incorrect compression. |
| (Use Engine will not start: |
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| COMPRESSION RELATED section.) |
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| Engine stops | 1. | Low oil shutdown. | 1. | Fill engine oil to proper level. Check |
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| suddenly |
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| engine oil before EVERY use. |
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| 2. | Fuel tank empty or full of impure or low | 2. | Fill fuel tank with fresh 87+ octane |
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| quality gasoline. |
| unleaded gasoline. |
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| Do not use gasoline with more than |
SETUP |
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| 10% ethanol (E15, E20, E85, etc.). |
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| 3. | Defective fuel tank cap creating | 3. | Test/replace fuel tank cap. | |
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| vacuum, preventing proper fuel flow. |
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| 4. | Faulty magneto. | 4. | Have qualified technician service magneto. |
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| 5. | Disconnected or improperly | 5. | Secure spark plug cap. |
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| connected spark plug cap. |
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| Engine stops when | 1. | Dirty air filter. | 1. | Clean or replace element. |
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| under heavy load | 2. | Engine running cold. | 2. | Allow engine to warm up prior |
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| to operating equipment. |
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| Engine knocks | 1. | Old or low quality gasoline. | 1. | Fill fuel tank with fresh 87+ octane |
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| unleaded gasoline. |
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| Do not use gasoline with more than |
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| 10% ethanol (E15, E20, E85, etc.). |
OPERATION |
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| 2. | Engine overloaded. | 2. | Do not exceed equipment’s load rating. |
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| 3. | Incorrect spark timing, deposit buildup, | 3. | Have qualified technician diagnose | |
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| worn engine, or other mechanical problems. |
| and service engine. |
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| Engine backfires | 1. | Impure or low quality gasoline. | 1. | Fill fuel tank with fresh 87+ octane |
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| unleaded gasoline. |
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| Do not use gasoline with more than |
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| 10% ethanol (E15, E20, E85, etc.). |
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| 2. | Engine too cold. | 2. | Use cold weather fuel and oil |
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| additives to prevent backfiring. |
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| 3. | Intake valve stuck or overheated engine. | 3. | Have qualified technician diagnose |
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| and service engine. |
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| 4. | Incorrect timing. | 4. | Check engine timing. |
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| Product doesn’t | 1. | Product not plugged in properly. | 1. | Turn off and unplug the product, then |
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| have power. |
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| plug it back in again and turn on. |
MAINTENANCE |
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| 2. | Circuit Breaker tripped. | 2. | Turn off and unplug product, Reset Circuit |
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| Breaker. Plug in product and turn on. | |
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| 3. | Product needs service. | 3. | Have product repaired. | |
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| Product begins to | 1. | Problem with appliance. | 1. | Immediately unplug appliance. Have |
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| operate abnormally. |
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| appliance repaired by a qualified |
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| technician, or replace appliance. |
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| 2. | Rated load capacity exceeded. | 2. | Lower the number of items plugged into the |
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| generator to stay within the rated capacity, |
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| or use a more powerful generator. |
Follow all safety precautions whenever diagnosing or servicing the equipment or engine.
Page 18 | For Generator technical questions, please call | Item 69672 / 69674 |
For Engine technical questions, please call |