Troubleshooting
If there is no sound from any of the speakers:
• Check that receiver/amplifier is on and a source is playing.
• Check that the powered subwoofer is plugged in, its Power switch is switched on to the “ON•” position.
•Check all wires and connections between receiver/ amplifier and speakers. Make sure all wires are connected. Make sure none of the speaker wires are frayed, cut or punctured.
•Review proper operation of your receiver/amplifier.
If there is no sound coming from one speaker:
•Check the “Balance” control on your receiver/amplifier.
•Check all wires and connections between receiver/ amplifier and speakers. Make sure all wires are connected. Make sure none of the speaker wires are frayed, cut or punctured.
•In Dolby Digital or DTS® modes, make sure that the receiver/processor is configured so that the speaker in question is enabled.
If there is no sound from the center speaker:
•Check all wires and connections between receiver/amplifier and speaker.
Make sure all wires are connected. Make sure none of the speaker wires are frayed, cut or punctured.
•If your receiver/processor is set in Dolby Pro Logic mode, make sure the center speaker is not in phantom mode.
•If your receiver/processor is set in Dolby Digital or DTS® mode, make sure the receiver/processor is
If the system plays at low volumes but shuts off as volume is increased:
•Check all wires and connections between receiver/ amplifier and speakers. Make sure all wires are connected.
Make sure none of the speaker wires are frayed, cut or punctured.
•If more than one pair of main speakers is being used, check the minimum impedance requirements of your receiver/amplifier.
If there is low (or no) bass output:
•Make sure the connections to the left and right “Speaker Inputs” have the correct polarity (+ and
•Make sure the subwoofer is plugged into an active electrical outlet.
•Make sure the powered subwoofer is plugged in and switched on.
•In Dolby Digital or DTS® modes, make sure your receiver/processor is configured so that the subwoofer and LFE output are enabled.
If there is no sound from the surround speakers:
•Check all wires and connections between receiver/ amplifier and speakers.
Make sure all wires are connected. Make sure none of the speaker wires are frayed, cut or punctured.
•Review proper operation of your receiver/amplifier and its
•Make sure the movie or TV show you are watching is recorded in a
•In Dolby Digital or DTS® modes, make sure your receiver/processor is configured so that the surround speakers are enabled.
•Review the operation of your DVD player and the jacket of your DVD to make sure that the DVD features the desired Dolby Digital or DTS® mode, and that you have properly selected that mode using both the DVD player’s menu and the DVD disc’s menu.
TROUBLESHOOTING 13
