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T R O U B L E S H O O T I N G - S T O R A G E
F I LT E R A C C E S S O R I E S
TROUBLE | PROBABLE CAUSE | SOLUTION |
| | |
Mist output minimal to none. | Filter has not absorbed water. | Wait 15 minutes before starting humidifier. |
| Mineral buildup in tray. | Regular cleaning of tray after each use will help |
| | keep the unit functioning properly. |
| Filter needs to be replaced. | Replace your filter (HWF64) by calling |
| | 1-800-5-HOLMES, or visit www.holmesproducts.com. |
| Normal | Depending on the humidity setting this may be normal. |
| | |
Water leaks from tank. | Rubber tank ring is missing | Remove tank cap then replace or reposition ring. |
| or improperly placed. | |
| Cap not tight enough. | Tighten the cap. |
| | |
Filter turns brown. | Your filter needs to be changed. | Replace your filter (HWF64) by calling |
| | 1-800-5-HOLMES, or visit www.holmesproducts.com. |
| Short filter life | In areas with hard water your filter will need to |
| | be changed more frequently. |
| | |
Film on tank. | Mineral deposits cause film | Use CleanseClean® (S1710), to order call |
| on tank to buildup. | 1-800-5-HOLMES, or visit www.holmesproducts.com |
Water cloudy. | Filter needs to be replaced. | Replace your filter (HWF64) by calling |
| | 1-800-5-HOLMES, or visit www.holmesproducts.com. |
| Using warm water to refill tank. | Only use care products suggested by Holmes |
| | and cool water to refill tank. |
| | |
Very tight tank cap. | Over tightened. | Add liquid soap to cap gasket to ease opening. |
| | |
STORAGE INSTRUCTIONS
If your humidifier will not be in use for two days or more, or at the end | | water inside the base. |
of the season follow these instructions. | |
1. | Clean and dry the humidifier thoroughly as per the Weekly | 3. | Do not store with the reservoir cap in place. |
| Maintenance instructions above. | 4. | Throw away the wicking filter. Do not store with wick filter in place. |
2. | Let the humidifier dry completely before storing. Do not store with | 5. | Store in a cool dry location. |
REPLACEMENT ACCESSORY
To order the replacement accessories you can do any of the following:
•Fill out the accessory card found with the product
•Visit your local retailer
•Go to www.holmesproducts.com
•Call consumer service at 1-800-5-HOLMES
Holmes®, the Holmes logo® and FilterCheck® are registered trademarks of The Holmes Group, Inc. or its subsidiary.
MICROBAN is a registered trademark of Microban Products Company.
WA R R A N T Y I N F O R M AT I O N
SERVICE INSTRUCTIONS
1.DO NOT attempt to repair or adjust any electrical or mechanical functions on this unit. Doing so will void the Warranty.
2.If you need to exchange the unit, please return it in its original carton, with a sales receipt, to the store where you purchased it. If you are returning the unit more than 30 days after the date of purchase, please see the enclosed Warranty.
3.If you have any questions or comments regarding this unit’s operation or believe any repair is necessary, please write to our Consumer Service Department or visit our
website at www.holmesproducts.com.
THE HOLMES GROUP, INC. CONSUMER SERVICE DEPARTMENT 32B SPUR DRIVE
EL PASO, TX 79906
For your own records, staple or attach your sales receipt to this manual. Also, please take a moment to write the store name/location and date purchased below.
STORE NAME:
LOCATION:
DATE PURCHASED:
(STAPLE RECEIPT HERE)
THREE (3) YEAR LIMITED WARRANTY
SAVE THIS WARRANTY INFORMATION
A.This Warranty applies only to the original purchaser of this product.
B.This Warranty applies ONLY to repair or replacement of any supplied or manufactured parts of this product that, upon inspection by The Holmes Group, Inc. authorized personnel, is shown to have failed in normal use due to defects in material or workmanship. The Holmes Group will determine whether to repair or replace the unit. This Warranty does not apply to installation expenses.
C.Operating this unit under conditions other than those recommended or at voltages other than the voltage indicated on the unit, or attempting to service or modify the unit, will render this WARRANTY VOID.
D.Unless otherwise proscribed by law, The Holmes Group shall not be liable for any personal injury, property or any incidental or consequential damage of any kind (including water damage) resulting from malfunctions, defects, misuse, improper installation or alteration of this product.
E.All parts of this product excluding filters, which are covered under separate warranty, are guaranteed for a period of 3 years as follows:
1.Within the first 30 days from date of purchase, the store from which you purchased your product should replace this product if it is defective in material or workmanship (provided the store has in-stock replacement.) If you intend to assert any claim in connection with the product, please follow the instructions in paragraph F.
2.Within the first thirty-six months from date of purchase, The Holmes Group will repair or replace the product if it is defective in material or workmanship, subject to the conditions in paragraph G.
F.If you have any other problem or claim in connection with this product, please write our Consumer Service Department.
G.IMPORTANT RETURN INSTRUCTIONS. Your Warranty depends on your following these instructions if you are returning the unit to The Holmes Group, Inc.:
1.Carefully pack the item in its original carton or other suitable box to avoid damage in shipping.
2.Before packing your unit for return, be sure to enclose:
a)Your name, full address with zip code and telephone number
b)A dated sales receipt or PROOF OF PURCHASE,
c)Your $7.00 check for return shipping and handling, and
d)The model number of the unit and the problem you are having. (Enclose in an envelope and tape directly to the unit before the box is sealed.)
3.The Holmes Group recommends you ship the package U.P.S. ground service for tracking purposes.
4.All shipping charges must be prepaid by you.
5.Mark the outside of your package:
HOLMES
THE HOLMES GROUP, INC.
32B SPUR DRIVE EL PASO, TX 79906
SHIPPING AND HANDLING CHARGES: $7.00 (USD)
This Warranty gives you specific legal rights, and you may have other rights which vary from state to state. The provisions of this Warranty are in addition to, and not a modification of, or subtraction from, the statutory warranties and other rights and remedies contained in any applicable legislation. To the extent that any provision of this Warranty is inconsistent with any applicable law, such provision shall be deemed voided or amended, as necessary, to comply with such law.
JOB#HM1745.04.NA.OM1 | HM174504EM1 | Printed in CHINA |
