Troubleshooting
Problem | Probable Cause(s) | Suggested Solution |
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Massage action | No massage function was pressed. | Press one of the massage function |
does not start |
| buttons to start manual or programmed |
|
| massage. |
| The power cord is not plugged in. | Plug the power cord into a |
|
| AC outlet. |
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| The power button on the chair is | Press the power button. |
| not turned on. |
|
Desired massage | The correct massage function | When pressing the massage function |
action does not | button was not pressed. | buttons, watch the LED’s on the |
start |
| control. They will indicate the active |
|
| function. |
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| The massage function button was | Wait several seconds and press |
| pressed too quickly after the last | the desired function again. |
| button. |
|
Massage rollers | The | Unplug the chair and wait 30 |
stop while in | may stop the action if the chair has | minutes before restarting. |
action | operated for an excessive period |
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| of time. |
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Massage action | Additional press of massage function | Press the power button. |
does not stop after | button could have restarted another |
|
normal 15 minute | massage cycle. |
|
auto shut off cycle |
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Limited Warranty
In the unlikely event that your chair malfunctions or requires repair, please contact HoMedics Consumer Relations at
14 | 15 |