11. CUSTOMER SERVICE INFORMATION Honda power equipment dealership personnel are trained professionals.
They should be able to answer any question you may have. If you
encounter a problem that your dealer does not solve to your satisfaction,
please discuss it with the dealership’s management. The Service Manager
or General Manager can halp. Almost all problems are solved in this way.
If you are dissatisfied with the decision made by the dealership’s
management, contact the Honda Power Equipment Customer Service
Office. You can write to:
American Honda Motor Co., Inc.
Honda Power Equipment Division
Customer Service Office
4475 River Green Parkway
Duluth, Georgia 30136-9420
Or telephone: (404)497-6400
When you write or call, please give us this information:
l Model and serial number (see page 5)
l Name of dealer who sold the water pump to you
l Name and address of dealer who services your water pump
l Date of purchase
l Your name, address, and telephone number
l A detailed description of the problem
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