2.Check the Battery Current. If the current is positive, then charging current is going into the battery. If the current is negative, the battery is discharging current and your terminal is drawing more current than the charging source.

Note: The charging current is always less than source current due to the terminal being in operation.

Charging a Severely Low or Completely Discharged Battery

Battery Charge Status

Symptom

 

 

Severely Low

Pressing the Power button does not wake the terminal from Suspend mode. The general

 

notification LED may flash once when the Power button is pressed.

 

 

Completely Discharged

Pressing the Power button does not wake the device and the general notification LED

 

remains off.

 

 

Use one of the following options to charge a severely low or completely discharged battery.

1.Insert the battery into the auxiliary battery well of the HomeBase. When the auxiliary battery LED on the HomeBase turns green, the battery is fully charged.

2.Dock the terminal into the charging well of a peripheral (e.g., HomeBase). The terminal starts to boot as soon as power is supplied by the base.

Note: To prevent the possible loss of unsaved data, do not remove the terminal from the base until the battery has sufficiently charged. Touch the Start > Settings > System > Battery to view detailed information on the status of the battery.

3.Charge the terminal from a wall power outlet using the USB Charge/Communication Cable and power supply provided with your terminal. As the battery charges, the charge indicator LED will be red. When the battery reaches a safe charge threshold, the terminal begins to boot. The length of time before the battery reaches a safe charge threshold varies depending on the extent of the battery discharge.

4.Charge the terminal from a USB host device (PC) using the USB Charge/Communication Cable.

Note: Inadequate source current may interfere with effective battery charging; see Important Charging Guidelines on page 3-11for additional information.

As the battery charges, the charge indicator LED will be red. When the battery reaches a safe charge threshold, the terminal begins to boot. The length of time before the battery reaches a safe charge threshold varies depending on the extent of the initial battery discharge level and the current supplied by the USB charging source.

Battery Error Notification

If your terminal displays the following indicators, replace the battery with a Honeywell Dolphin 60s extended battery pack. For information on how to remove the battery from the terminal, see Replacing the Main Battery on page 2-12.

•An “Authentication Error” pop up window appears during startup.

• appears in the Title bar at the top of the touch screen.

•The General Notification LED illuminates red.

•A Notification appears on the Tile bar at the bottom of the touch screen.

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