TROUBLESHOOTING
ANYONE using or servicing generator must read, understand, and follow all safety and operation instructions provided in the product manual. Failure to closely follow these instructions can result in circumstances leading to death, serious injury, and property damage.
Using a generator indoors CAN KILL YOU IN MINUTES.
Generator exhaust contains carbon monoxide. This is a poison you cannot see or smell.
NEVER use inside a home or garage, EVEN IF doors and windows are open.
Only use OUTSIDE and far away from windows, doors, and vents.
iNOTE:
For all customer service inquiries, call
PROBLEM |
| PROBABLE CAUSE |
| SOLUTION |
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| 1 | No fuel. | 1 | Add fuel (page 22). |
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| 2 | Stale fuel. | 2 | Drain fuel tank; fill with fresh fuel | |||
| 3 | No engine oil. | 3 |
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| 4 | Spark plug wire (cap) disconnected. | Add engine oil (page 20). |
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Engine will not start or starts | 4 |
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5 | Faulty/bad spark plug. | Install spark plug cap over spark plug. | |||||
and runs rough. | 5 |
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6 |
| Check/replace spark plug (page 24). | |||||
| Fuel not reaching carburetor. | ||||||
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| 7 | Dirty air cleaner. | Clean fuel sediment cup (page 24). | ||||
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| 8 | Dirty spark arrestor screen. | Clean or replace air cleaner (page 23). | ||||
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| Clean spark arrestor screen (page 25) | ||||
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Engine suddenly stops. | 1 | No fuel. | 1 | Add fuel (page 22). |
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2 | No engine oil. | 2 | Add engine oil (page 20). |
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| 1 | Electrical overload on generator. | 1 | Check all circuit breakers* |
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| 2 | Poor connection or defective cord |
| for “tripped’ position. |
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| set. |
| Reduce electrical load on |
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| 3 | Connected electrical appliance/ |
| circuit, wait 3 minutes, | Set Tripped | ||
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| and then push to reset cir- |
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| equipment is defective. |
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| cuit breaker. |
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No power at AC receptacle |
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| 2 | Check cord connection. Replace defective | ||||
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| cord set. |
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| 3 | Check electrical appliance/equipment for | |||
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| defects. Disconnect defective appliance/ | |||
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| equipment from the generator. Have appli- | |||
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| ance serviced by qualified repair facility. | |||
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TABLE 6. Troubleshooting — Probable Causes and Solutions |
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*Master circuit breaker controls power to all receptacles. Be sure to check master breaker even if you are trying to power from a duplex out- let.
HW4000 Portable Generator Owner’s Manual | www.honeywellgenerators.com | 29 |