59 69-2718ES—01
Troubleshooting
Error Code Action
E01 During Wi-Fi Setup, the router
lost power.
•Ensure yourrouterhaspower.
•If tryingtoconnecttoahiddenormanuallyaddednetwork,
confirm the router has power and is working.
E02 Invalid Wi-Fi password. This
code displays for 30 seconds,
then the thermostat will re-enter
Wi-Fi Setup mode.
•Re-enter passwordforyourhomeWi-Finetwork.
•Repeat setupprocessandconfirmyourpasswordforyourhome
Wi-Fi network.
Error Codes
For certain problems, the thermostat screen will display
a code that identifies the trouble. Initially, error codes are
displayed alone in the time area of the screen; after a
few minutes, the home screen is displayed and the code
alternates with the time.
M33999
69-2718ES_A.indd 59 8/13/2012 3:01:48 PM