Hotpoint 15, 16, 17, 18 Before you call for service

Before you call for service…

Troubleshooting Tips

Save time and money! Review the charts on the following

pages first and you may not need to call for service.

Problem Possible Causes What To Do

Refrigerator does not Refrigerator in defrost cycle. •Wait about 30 minutes for defrost cycle to end.

operate Temperature control dial •Move the temperature control dial to a temperature

in 0 position. setting.

Refrigerator is unplugged. •Push the plug completely into the outlet.

The fuse is blown/circuit •Replace fuse or reset the breaker.

breaker is tripped.

Vibration or rattling Roller screws or leveling legs •See Rollers and Leveling Legs.

(slight vibration need adjusting.

is normal)

Motor operates for Normal when refrigerator •Wait 24 hours for the refrigerator to completely

long periods or cycles is first plugged in. cool down.

on and off frequently. Often occurs when large •This is normal.

(Modern refrigerators amounts of food are

with more storage placed in refrigerator.

space and a larger

Door left open. •Check to see if package is holding door open.

freezer require more

Hot weather or frequent •This is normal.

operating time. They

door openings.

start and stop often

Temperature control dial •See About the temperature control dial.

to maintain even

set at the coldest setting.

temperatures.)

Grille and condenser •See Care and cleaning.

need cleaning.

Fresh food or freezer Temperature control dial •See About the temperature control dial.

compartment too warm not set cold enough.

Warm weather or frequent •Set the temperature control dial one step colder.

door openings. See About the temperature control dial.

Door left open. •Check to see if package is holding door open.

Package blocking air duct in •Check to see if package is blocking air duct in freezer

freezer compartment. compartment.

Frost or ice crystals Door left open. •Check to see if package is holding door open.

on frozen food Too frequent or too long

(frost within package door openings.

is normal)

24

Consumer Support Troubleshooting Tips Operating Instructions Safety InstructionsInstallation Instructions

Troubleshooting Tips Installation Instructions Safety InstructionsOperating Instructions

Contents

Main Refrigerators Top-Freezer www.Hotpoint.com IMPORTANT SAFETY INFORMATION. READ ALL INSTRUCTIONS BEFORE USING. WARNING! Use this appliance only for its intended purpose as described in this Owners Manual. SAFETY PRECAUTIONS PROPER DISPOSAL OF THE REFRIGERATOR Before You Throw Away Your Old Refrigerator or Freezer: WARNING! HOW TO CONNECT ELECTRICITY USE OF ADAPTER PLUGS READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY. SAVE THESE INSTRUCTIONS Page About the fresh food compartment shelves. Full-Width Shelves Half-Width Shelves About the freezer compartment shelves. Some models have an ice-tray shelf and some have a full-width step shelf. Ice-Tray Shelf Step Shelf About the storage drawers. About storage drawer and cover removal. Not all features are on all models. Drawer and Cover Removal Full-Width Drawer with Plastic Cover Twin Drawers with Glass Cover About the automatic icemaker. A newly-installed refrigerator may take 12 to 24 hours to begin making ice. Icemaker Accessory Kit Automatic Icemaker Care and cleaning of the refrigerator. Cleaning the Outside Cleaning the Inside Condenser Care and cleaning of the refrigerator. Behind the Refrigerator Light Bulb Replacement Preparing for Vacation Preparing to Move Installation BEFORE YOU BEGIN (on some models) If you have questions, call 1.800.GE.CARES or visit our Website at: www.Hotpoint.com REFRIGERATOR LOCATION INSTALLING THE WATER LINE WHAT YOU WILL NEED BEFORE YOU BEGIN WHAT YOU WILL NEED DRILL THE HOLE FOR THE VALVE CHOOSE THE VALVE LOCATION SHUT OFF THE MAIN WATER SUPPLY INSTALLING THE WA TER LINE FLUSH OUT THE TUBING CONNECT THE TUBING TO THE VALVE FASTEN THE SHUTOFF VALVE TIGHTEN THE PIPE CLAMP CONNECT THE TUBING TO THE REFRIGERATOR TURN THE WATER ON AT THE SHUTOFF VALVE CONNECT THE TUBING TO THE REFRIGERATOR REVERSING THE DOOR SWING INSTALLING THE W ATER LINE IMPORTANT NOTES TOOLS REQUIRED PLUG IN THE REFRIGERATOR BEFORE YOU START REMOVE THE FRESH FOOD DOOR REMOVE THE FRESH FOOD DOOR REVERSING THE HARDWARE 4 REVERSING THE DOOR HANDLES 5 5.1 Transfer fresh food door handle REVERSING THE DOOR HANDLES 5.4 Transfer Freezer Door Handle 5.4 Transfer Freezer Door Handle REHANGING THE DOORS REHANGING THE DOORS 6.2 Rehang the freezer door 6.1 Rehang the fresh food door HUMMM... WHOOSH... Normal operating sounds. CLICKS, POPS, CRACKS and CHIRPS WATER SOUN DS Do you hear what I hear? These sounds are normal. Before you call for service Problem Possible Causes What To Do Page Page Page General Electric Company Warranty Registration Department P.O. Box 32150 Louisville, KY 40232-2150 GE Service Protection Plus Please place in envelope and mail to: Well Cover Any Appliance. Anywhere. Anytime.* Consumer Product Ownership Registration Follow these three steps to protect your new appliance investment: Model Number Serial Number Refrigerator Warranty. For The Period Of: We Will Replace: What Is Not Covered: