Hotpoint EW11E manual Care and Cleaning, Something Wrong?, Cooking Results Not Satisfactory?

Care and Cleaning

TURN OFF THE MAIN COOKER WALL SWITCH BEFORE CLEANING. BEFORE SWITCHING ON AGAIN, ENSURE THAT ALL CONTROLS ARE IN THE OFF POSITION.

NEVER USE BIOLOGICAL WASHING POWDER, HARSH ABRASIVES, SCOURING PADS, AEROSOL CLEANERS OR OVEN CHEMICAL CLEAN- ERS OF ANY KIND, UNLESS SPECIFIED BELOW.

Sealed	The cleaning of sealed hotplates should be done when
Hotplates	they are cold, using a soap filled wire pad, following the
	grain of the hotplate. This will ensure that any stubborn,
	burnt on spillage’s are removed. Wipe over with a damp
	clean cloth, making sure that all the cleaner has been
	removed. Finally, turn on hotplate to warm for a few min-
	utes, then smear with a little cooking oil to provide a pro-
	tective coating, or restorative agent Homecare Four Hob.
	The bezels will mellow with use to a burnished gold
	colour, a soap filled wire pad will help to keep them
	bright, care should be taken not to damage the vitreous
	enamel hob surface.
Cleaning	1.	Plastic or nylon pads / scourers, these may scratch
Materials		the surface.
to avoid	2.	Household abrasive powders.
	3. Oven chemical cleaners, aerosols and oven pads.
	4.	Caustic cleaners, these will etch the surface and
		attack the metal frame.
	5. Bath and sink cleaners may mark the surface.
How	The surface of the ‘Stayclean’ oven liners are treated on
Stayclean	the mottled face with a special vitreous enamel which
Works	absorbs cooking soils. At temperatures of 220˚C (425˚F)
	or above, the special surface enables these soils to be
	slowly destroyed. The higher the temperature the more
	effective it is. In most cases normal cooking operation at
	this temperature will permit this cleaning operation to
	proceed during cooking. However if higher cooking tem-
	peratures are not used regularly it may be necessary, to
	prevent heavy soiling, to turn the oven control at maxi-
	mum setting for a couple of hours.This may be necessary
	once a month or once every two or three months
	depending on the type and amount of oven cooking.
	Oven Liners – sides.
	It should not normally be necessary to clean the
	‘Stayclean’ panels in water. If desirable remove the rod
	shelves and the side panels and wash them in warm
	soapy water, followed by rinsing in clean water.
Meat/Grill	Remove the grill/meat pan and the wire grid food support,
Pan	it is best to wash these items immediately after use to
	prevent stains from being burnt on when used again.
Control	Wipe with a damp cloth and polish with a dry cloth.
panel	Do not use cream cleaners.

Oven Door Wipe over the door outer panel with a cloth wrung out in warm soapy water, then after wiping with a cloth wrung out in clear water, dry with a soft clean cloth.

Do not use scouring pads or abrasive powder which may scratch the surface.

Take care during cleaning not to damage or distort door seal. Do not lift the door seal from the oven front frame, if necessary remove the seal by carefully unhooking the corner clips. Be sure to replace the oven door seal before using the appliance.

Oven/Grill Remove the rod shelves and grill/meat pan. compartment Use a fine steel wool soap pad to remove stubborn stains

from the rod shelves, grill/meat pan and the floor of the oven.

Vitreous Clean with a cloth wrung out in soapy water. Stubborn Enamel Hob stains can be removed with a cream, paste or liquid clean-

Surround er, or by gently rubbing with liberally soaped, very fine steel wool pads. Check that the cleaning agent used is approved by the Vitreous Enamel Development Council.

Note: We do not recommend the use of decorative covers over the hot hotplates as these can hold condensation and cause corrosion. Accidental operation with a cover in place can cause intense heat. Never place saucepan lids on the hotplates, as this may cause corrosion.

Cooking Results Not Satisfactory?

Problem	Check
Grilling uneven cook-	Ensure that the grill pan is positioned cen-
ing front to back.	trally below the grill element.
Fat splattering.	Ensure the grill is not set to too high a tem-
	perature.
	Ensure that the oven shelves are level by
Oven Baking	using a spirit level on the rod shelf and
	adjusting, using suitable packing,
Uneven rising of
	e.g. wood, under the feet of the appliance.
cakes.
	This should be checked on both left to right
	and front to back.
	The following may cause cakes to sink:
Sinking of cakes.	1. Cooking at too high a temperature.
	2. Using normal creaming method with soft
	margarine.
	Refer to the cooking times and temperatures
	given in the oven temperature charts, howev-
Over/under cooking	er, it may be necessary to increase or
Fast/Slow cooking	decrease by 10˚C to suit your taste. Do not
	use utensils greater that 75mm 3" in height
	for roasting.

Something Wrong?

Before contacting your Hotpoint Service Centre / Installer, check the problem guide below:

Slight odour or small
amount of smoke	This is normal and should cease after a short
when using the cook-	period.
er for the first time.
Cooker does not work	Check that the switch on the control unit is in
at all	the on position.
	Check that the temperature has been set in
Oven temperature	accordance with the temperature charts. It
seems too high or too	may be necessary to increase or decrease the
low	recommended temperature by up to 10˚C to
	suit your taste.
	Check that the temperatures and shelf posi-
	tion are as recommended in the temperature
Oven does not cook	charts.
evenly.	Check that the containers being used in the
	oven allow sufficient air flow around them.
	Check that the cooker is level.
Hotplates are slow	Check that your pans conform to the recom-
to boil and will not
	mendations in these instructions.
simmer.
Grilling is uneven.	Check that the grill pan has been correctly
	positioned.
	The hob surround can be cleaned with warm
	soapy water and a cream cleaner.
Marks appearing on	The sealed hotplates should be cleaned
hotplates.	regularly (Please refer to the Care and
Can not clean hob /	Cleaning section for further information).
hotplates.	Please note that replacement hob cleaning
	kits are available from our Parts department,
	under part number: 6400001
Grill not working.	Grill will not work unless the Grill door is in
	the grill position (see Grilling section of this
	book).
	Steam and/or condensation may appear from
Condensation on the	the vent at the rear of the appliance when
	using an oven particularly for foods with a
wall at the rear of the
cooker.	high water content e.g. frozen chips, roast
	chicken etc. This is normal and any excess
	should be wiped off.
	Steam is a by-product of cooking any food
Steam /	with a high water content. To help minimise
	always:
Condensation in the
	a) Try to avoid leaving food in the oven to
oven after use.
	cool after being cooked.
	b) Use a covered container, wherever possible

If you have been through the above list and there is still a

problem. You should identify your Service Agent using the Key

Contacts list and contact your Local Service Office.