Troubleshooting
Assistance
If the appliance does not work, before calling for Assistance (see Assistance), check for a solution from the following list.
GB
Malfunctions: | Possible causes / Solutions: |
The display is completely switched off.
The motor does not start.
The display is on but it is dim.
The alarm sounds, a message appears on the display, the ALARM LED lights up and the refrigerator light flashes.
The alarm sounds, the ALARM LED lights up and a message appears on the display.
•The plug has not been inserted into the electrical socket, or not far enough to make contact, or there is no power in the house.
•The appliance comes with a motor protection control (see
•Pull out and reverse the plug before putting it back in the socket.
•The refrigerator door has been open for more than two minutes.
The buzzer stops when the door is closed or when the RESET ALARM button is pressed.
•The temperature inside the freezer is too high.
The freezer will maintain a temperature of around 0°C so that the food will not refreeze, allowing you to eat it within 24 hours or to refreeze it after it has been cooked.
To switch off the buzzer, press the RESET ALARM button. Press again to delete the message on the display, switch off the ALARM LED and restore normal operation.
The alarm sounds, the ALARM LED • The temperature of the freezer is dangerously high: the food inside must not
flashes and a message appears on be eaten. The freezer will maintain a temperature of approximately
the display.To switch off the buzzer, press the RESET ALARM button. Press again to delete the message on the display, switch off the ALARM LED and restore normal operation.
The refrigerator and the freezer do not cool well.
•The doors do not close properly or the seals are damaged.
•The doors are opened too frequently.
•The temperature that has been set is too high (see
•The refrigerator or the freezer have been
The food inside the refrigerator is | • The temperature that has been set is too low (see |
beginning to freeze. |
|
The motor runs continuously. | • The SUPER FREEZE button has been pressed (rapid freezing): the yellow |
| SUPER FREEZE light is on or flashing (see Description). |
| • The door is not closed properly or is continuously opened. |
| • The outside ambient temperature is very high. |
| • The thickness of the frost exceeds |
The Aircooler fan does not rotate | • The refrigerator door is open. |
| • The Aircooler system is only activated automatically when it becomes |
| necessary to restore perfect operational conditions inside the refrigerator |
| compartment. |
The appliance makes a lot of noise.
•The appliance has not been installed on a level surface (see Installation).
•The appliance has been installed between cabinets that vibrate and make noise.
•The internal refrigerant makes a slight noise even when the compressor is off. This is not a defect, it is normal.
Early ending of functions | • Electrical disturbance on the network or brief interruptions of the power supply |
A message appears on the display • The water discharge hole is blocked (see Maintenance).
(e.g. F01)
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