Troubleshooting
TROUBLESHOOTING
IS THE FREEZER WORKING AS YOU WANT?
Have you read through the instruction book ?
If you still have a problem, before calling our service organisation see if any of the tips below help.
The freezer will not work
1.Check plug is firmly positioned in the socket outlet and the power supply is switched on.
2.Check power supply with another appliance.
3.Check fuse/circuit breaker.
4.Check the door is closed properly.
The freezer is making a lot of noise
1.Check that the rear pipe work is clear of the wall, skirting board and other obstacles.
2.Check that all four feet/wheels are firmly in contact with the floor and the freezer is level.
3.See OPERATING SOUNDS, next page.
The freezer is too warm
1.Adjust the control wheel to a higher number. See CONTROLS section.
2.If the freezer is close to a heat source, move it to another location.
3.Check that there is enough ventilation around the freezer.
4.Check door has been closed properly.
The freezer is too cold
1.Adjust the control wheel to a lower number. See CONTROLS section.
The front of the cabinet feels warm You may notice the cabinet front is sometimes warm, this is normal and part of the refrigerant circulating system designed to help prevent condensation on the door seal.
The red warning light will not go out
1.Has the freezer just been installed.? If so, this is normal and the light will go out when the correct temperature has been reached.
2.Has the freezer just been loaded with a large quantity of food? If so, the light will go out when the correct temperature has been reached.
3.Check door has been closed properly.
The amber light is on
Fast freeze is selected. Remember to turn fast freeze off after 24 hours from the introduction of fresh food to be frozen. However, if you forget, it will automatically cancel after 48 hours.
The freezer door is difficult to open
A well sealed freezer door can be difficult to open. This is partly due to the difference in temperature between the room and internal freezer compartment. If you have just closed the freezer door, it maybe particularly difficult to open again immediately. Wait 2 minutes for the internal and external pressure to equalise and try again.
There has been a power failure
WARNING: Do not open the freezer door.
If the power failure lasts longer than the maximum conservation time, see the USEFUL ADVICE section, food should either be cooked and eaten within 24 hours or cooked and refrozen.
If there is still a problem contact Hotpoint Service (see KEY CONTACTS back cover).
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