Troubleshooting

Your washing machine could fail to work. Before contacting the Technical Assistance Centre (see “Assistance”), make sure

 

that the problem cannot be solved easily using the following list.

GB

Problem:

Possible causes / Solutions:

 

 

The machine does not switch on.

The wash cycle does not start.

The machine does not fill with wa- ter or the indicator light for the first wash cycle stage flashes rapidly.

The appliance is not plugged into the socket fully, or not enough to make contact.

There is no power to the socket, or the fuse has blown in the mains plug.

The door is not closed properly.

The ON/OFF button has not been pressed.

The START/PAUSE button has not been pressed.

The water tap has not been turned on to allow water to flow into the machine.

A delayed start has been set.

The water inlet hose is kinked.

The water inlet hose is not connected to the water supply.

The water pressure is too low.

The water tap has not been turned on to allow water to flow into the machine.

There is no water supply to the house.

The inlet valve filter is blocked.

The START/PAUSE button has not been pressed.

The machine continuously fills with water and continually drains away or Water left in the drum

or Stuck on wash.

The machine does not drain or spin or F05 error code in the display.

The machine does not heat or poor wash results.

The programme takes too long or The Display changes the esti- mated ‘Time to End’ during the programme.

The top of the drain hose is too low - It must be fitted at a height between 65 and 100 cm from the floor (see “Installation”).

The drain hose is connected incorrectly to the sink trap allowing water to run into the machine, the drain hose must be positioned higher than the bottom of the sink to prevent water flowing down the drain hose.

The end of the drain hose has been pushed too far down the standpipe, the ‘U’ bracket should be fitted 100 mm from the end of the drain hose.

The Pump filter is blocked.

The drain hose is kinked (see “Installation”).

New Installation - The blanking cap or spigot has not been removed if con- nected under a sink.

The drain hose or sink trap is blocked.

The wash cycle does not include draining, some wash cycles require the drain phase to be started manually.

The REDUCED CREASES function button has been activated. To complete the wash cycle, press the START/PAUSE button.

The ‘Spin Speed’ button is in the “” position.

The ‘Temperature’ button is in the “” position.

Programme times will vary due to water pressure, the incoming water tempe- rature and if the wash load goes out of balance. This will increase the pro- gramme times accordingly (see ‘ The machine wont spin properly’ below).

The machine vibrates a lot during the spin cycle.

The machine is noisy.

The machine wont spin properly.

The machine leaks from the dispenser.

The feet have not been adjusted, enabling the machine to rock.

New Installation - Either the Transit Bolts including the plastic spacers, or the Polystyrene Packaging have not been removed when installing the machine.

The machine is trapped between cabinets and/or walls.

The load is in a slight out of balance condition and machine is spinning, but at a lower speed.

There will always be some motor, pump and drum noise during spin.

Out of Balance detected when attempting to go into a spin cycle - If this happens the machine will continue to try to repeat the distribution of the load required before the ma- chine will go into higher spin speeds - This will increase the programme time accordingly. This is a safety feature to prevent damage. Out of Balance can be caused by washing a single heavy item (eg duvet, quilt, etc). - Try the programme again using a different load.

The dispenser drawer is blocked with detergent and requires cleaning.

The water pressure is too high and requires turning down - turn down the tap on the water supply pipe slightly and try again.

The machine is tilting forwards - It must be level when in its final position.

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Hotpoint HE7F451 manual Troubleshooting, Problem Possible causes / Solutions

HE7F451 specifications

The Hotpoint HE7F451 is a modern washing machine that combines efficiency, advanced technology, and user-friendly features for an optimal laundry experience. This model is distinguished by its impressive capacity, making it ideal for families or individuals with substantial laundry needs.

One of the standout features of the HE7F451 is its large drum capacity, which accommodates up to 7 kg of laundry in a single load. This spacious design allows users to wash more clothes at once, reducing the number of cycles required and ultimately saving time and energy. It also boasts a maximum spin speed of 1400 RPM, ensuring that clothes emerge drier and require less time in the dryer.

The HE7F451 is designed with various wash programs to cater to diverse fabric types and user preferences. With specialized settings for delicate, wool, and even sportswear, the machine is versatile enough to handle everything from everyday essentials to more challenging laundry items. The machine's rapid wash feature is another highlight, allowing users to complete smaller loads in as little as 30 minutes, perfect for when time is of the essence.

Energy efficiency is a key characteristic of the Hotpoint HE7F451, as it is rated A+++, which signifies its low energy consumption. This not only contributes to reduced utility costs but also aligns with eco-friendly practices, making it a responsible choice for environmentally conscious consumers.

The machine incorporates innovative technologies, such as the Anti-Stain technology, which effectively targets tough stains without the need for pre-treatment. This feature enhances the overall cleaning performance, ensuring garments retain their vibrancy and cleanliness after multiple washes.

In addition, the Hotpoint HE7F451 is equipped with a delay timer, enabling users to schedule washes at their convenience. This allows for off-peak energy use, leading to additional savings.

For ease of use, the machine has an intuitive control panel with clear display icons, allowing users to select their desired settings effortlessly. The quiet operation of the HE7F451 ensures that laundry can be done at any time of day without causing disturbances.

Overall, the Hotpoint HE7F451 combines a blend of capacity, efficiency, and advanced washing technology, making it an excellent choice for those seeking a reliable and effective laundry solution. Its numerous features and thoughtful design cater to the needs of modern households, ensuring that laundry tasks are easier and more efficient than ever before.