Troubleshooting
IS THE FRIDGE WORKING AS YOU WANT?
Have you read through the instruction book ?
If you still have a problem, before calling our service organisation see if any of the tips below help.
The fridge will not work
1.Check plug is firmly positioned in the socket outlet and the power supply is switched on.
2.Check power supply with another appliance.
3.Check fuse/circuit breaker.
4.Check the door is closed properly.
The fridge is making a lot of noise
1.Check that the rear pipe work is clear of the wall, skirting board and other obstacles.
2.Check that all feet/wheels are firmly in contact with the floor and the fridge is level.
3.See OPERATING SOUNDS below.
The temperature is too warm
1.Turn the control wheel to a higher number. See CONTROLS section.
2.If the fridge is close to a heat source, move it to another location.
3.Check that there is enough ventilation around the fridge.
4.Check that the door has been closed properly.
The temperature is too cold
1.Turn the control wheel to a lower number. See CONTROLS section.
There is water beneath the salad bin and on the floor
1.Check defrost gutter drain hole is not covered or blocked, see ‘Cleaning’ in the CLEANING & MAINTENANCE section.
2.Check that nothing has come into contact with the interior back wall of the fridge.
The interior light doesn’t work WARNING: Switch off electricity supply and pull out the mains plug.
1.Check bulb is screwed in correctly. If still not working then see ‘Changing the Light Bulb’ in the CLEANING & MAINTENANCE section.
Ice builds up rapidly inside the fridge
1.Check that nothing is stopping the door from closing properly.
2.Check that foods and liquids are covered to avoid the build up of moisture inside.
3.If your kitchen becomes exceptionally warm your fridge may not defrost regularly. Automatic defrosting will return to normal operation when the kitchen temperature cools.
If there is still a problem contact Hotpoint Service (See KEY CONTACTS, back page, for contact details).
OPERATING SOUNDS OF A FRIDGE These are the normal types of sound that your fridge will make:
The fridge motor (compressor) makes a buzzing or humming sound when it is running. This can be louder when it is first switched on. This sound will reduce over the first few months.
Gases flowing through the pipes can produce gurgling, bubbling, roaring or humming noises.
The temperature control can make a clicking noise when it turns the motor on and off.
Expansion and contraction of parts inside the fridge can produce a cracking noise as they rapidly change temperature.
TROUBLESHOOTING
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