Safety Instructions

Operating Instructions

Troubleshooting Tips

Customer Service

.

Before you call for service…

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

WATER

Possible Causes

What To Do

Too many suds

Type of detergent

Switch to a lower sudsing detergent brand and follow

 

 

 

instructions on package.

 

 

 

 

 

 

Very soft water

Try less detergent.

 

 

 

 

 

 

Too much detergent

Measure your detergent carefully. Use less soap if you

 

 

 

have soft water, a smaller load, or a lightly soiled load.

 

 

 

 

Water leaks

Fill hoses or drain hose is

Make sure hose connections are tight at faucets and make

 

 

improperly connected

sure end of drain hose is correctly inserted in and secured

 

 

 

to drain facility.

 

 

 

 

 

 

Household drain may

Check household plumbing. You may need to call a

 

 

be clogged

plumber.

 

 

 

 

 

 

Constant water pressure

Tighten hoses at the faucets and turn the water off after

 

 

to the fill hoses at the

each use.

 

 

water source

Check condition of the fill hoses; they may need

 

 

 

 

 

 

replacement after 5 years.

 

 

 

 

 

 

Using too much detergent

Use less detergent. Use less soap if you have soft water, a

 

 

in washer

smaller load, or a lightly soiled load.

 

 

 

Water temperature

Control is not set properly

Check water temperature control and adjust.

is incorrect

 

 

 

 

 

 

 

 

Water supply is turned off

Turn both hot and cold faucets fully on and make sure

 

 

or improperly connected

hoses are connected to correct faucets.

 

 

 

 

 

 

Water valve screens are

Turn off the water source and remove the water connection

 

 

stopped up

hoses from the upper back of the washer. Use a brush or

 

 

 

toothpick to clean the screens in the machine. Reconnect

 

 

 

the hoses and turn the water back on.

 

 

 

 

 

 

House water heater is

Make sure house water heater is delivering water

 

 

not set properly

at 120°F.–140°F.(48°C.–60°C.).

 

 

 

Water won’t drain

Drain hose is kinked or

Straighten drain hose and make sure washer is not sitting

 

 

improperly connected

on it.

 

 

 

Top of drain outlet should be less than 8 ft. above floor.

 

 

 

 

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Hotpoint VBSR2060, VBXR1070, VBXR1060, VBSR2080, VBSR1070, VWSR3110, VVXR1040, VVSR1040, VJSR2070 Before you call for service…

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