White Paper

August 2001 15GW-0801A-WWEN Prepared by:

Software Engineering and Marketing

Compaq Computer Corporation

Contents

 

Introduction.................................

3

Tested Products .........................

3

Installation tips for Service

 

Pack 2 .......................................

4

Known Anomalies.......................

4

Power Management..................

4

UPDATES IN SP2 ........................

6

INSTALLATION GUIDE ...............

7

SYSTEM REQUIREMENTS......

7

Using the Integrated

 

Installation Method to Install

 

Windows 2000 and Service

 

Pack 2 ..........................................

7

Software Delivery........................

8

Compaq Support Software

 

CD.............................................

8

Compaq Worldwide Web

 

Site and Download Facility........

8

Frequently Asked Questions ...

10

References ................................

10

Microsoft Windows 2000 Service Pack 2 on Compaq Deskpro, iPAQ and Armada

Abstract: This document focuses on the testing and support provided by Compaq for Microsoft Windows 2000 Professional and Service Pack 2 on Compaq Deskpro™, iPAQ™ & Armada™ products.

Service Pack 2 (SP2) is the latest and most comprehensive update available for Microsoft® Windows 2000®. SP2 is cumulative, featureless, and requires no previous Service Pack to execute its self- contained installation. SP2 is not considered a required upgrade; we recommend that each customer review SP2’s documentation, and then determine whether to deploy SP2 based on individual company needs.

For details on Compaq’s overall operating system strategy, operating system features, and the installation of additional Service Packs, please refer to the Operating System Support for Compaq Desktop and Notebook Platforms White Paper, available October 2001.

This document is intended for Compaq personnel and customers needing information on for Microsoft Windows 2000 Professional and Service Pack 2 on Compaq Deskpro™, iPAQ™ & Armada™ products, and applicable programs on selected Compaq products.