Resolving a low battery level when the computer cannot exit Hibernation .......

56

Running on external AC power ..........................................................................................................

57

Troubleshooting power problems ......................................................................................

57

HP CoolSense (select models only) ...................................................................................................

58

Refreshing your software content with Intel Smart Connect Technology (select models only) ..........

58

Shutting down (turning off) the computer ...........................................................................................

59

7 Maintaining your computer ..........................................................................................................................

60

Updating programs and drivers ..........................................................................................................

60

Cleaning your computer .....................................................................................................................

60

Cleaning procedures ..........................................................................................................

60

Cleaning the display (All-in-Ones or Notebooks) ..............................................

61

Cleaning the sides or cover ...............................................................................

61

Cleaning the TouchPad, keyboard, or mouse ...................................................

61

Traveling with or shipping your computer ...........................................................................................

61

8 Securing your computer and information ..................................................................................................

63

Using passwords ................................................................................................................................

63

Setting Windows passwords ..............................................................................................

64

Setting Setup Utility (BIOS) passwords .............................................................................

64

TPM Embedded Security device (select models only) .......................................................................

65

Using Internet security software .........................................................................................................

65

Using antivirus software .....................................................................................................

65

Using firewall software .......................................................................................................

66

Installing software updates .................................................................................................................

66

Installing critical security updates ......................................................................................

66

Installing HP and third-party software updates ..................................................................

66

Securing your wireless network ..........................................................................................................

66

Backing up your software applications and information .....................................................................

67

Using an optional security cable lock .................................................................................................

67

9 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) ......................................................

68

Starting Setup Utility (BIOS) ...............................................................................................................

68

Updating the BIOS .............................................................................................................................

68

Determining the BIOS version ...........................................................................................

68

Downloading a BIOS update .............................................................................................

69

Using HP PC Hardware Diagnostics (UEFI) ......................................................................................

69

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ...............................

70

viii

ENWW