Resolving a low battery level when the computer cannot exit Hibernation .......
56
Running on external AC power ..........................................................................................................
57
Troubleshooting power problems ......................................................................................
HP CoolSense (select models only) ...................................................................................................
58
Refreshing your software content with Intel Smart Connect Technology (select models only) ..........
Shutting down (turning off) the computer ...........................................................................................
59
7 Maintaining your computer ..........................................................................................................................
60
Updating programs and drivers ..........................................................................................................
Cleaning your computer .....................................................................................................................
Cleaning procedures ..........................................................................................................
Cleaning the display (All-in-Ones or Notebooks) ..............................................
61
Cleaning the sides or cover ...............................................................................
Cleaning the TouchPad, keyboard, or mouse ...................................................
Traveling with or shipping your computer ...........................................................................................
8 Securing your computer and information ..................................................................................................
63
Using passwords ................................................................................................................................
Setting Windows passwords ..............................................................................................
64
Setting Setup Utility (BIOS) passwords .............................................................................
TPM Embedded Security device (select models only) .......................................................................
65
Using Internet security software .........................................................................................................
Using antivirus software .....................................................................................................
Using firewall software .......................................................................................................
66
Installing software updates .................................................................................................................
Installing critical security updates ......................................................................................
Installing HP and third-party software updates ..................................................................
Securing your wireless network ..........................................................................................................
Backing up your software applications and information .....................................................................
67
Using an optional security cable lock .................................................................................................
9 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) ......................................................
68
Starting Setup Utility (BIOS) ...............................................................................................................
Updating the BIOS .............................................................................................................................
Determining the BIOS version ...........................................................................................
Downloading a BIOS update .............................................................................................
69
Using HP PC Hardware Diagnostics (UEFI) ......................................................................................
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ...............................
70
viii
ENWW