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Telco Rack Support | DL380 G5 Telco Rack Kit: |
| Support for all |
| option kit from Rack Solutions: http://www.racksolutions.com/hp/. |
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Factory Express | HP Factory Express offers configuration, customization, integration and deployment services for |
Portfolio for Servers | HP servers and storage products. Customers can choose how their factory solutions are built, |
and Storage | tested, integrated, shipped and deployed. |
| Factory Express offers service packages for simple configuration, racking, installation, complex |
| configuration and design services as well as individual factory services, such as image loading, |
| asset tagging, and custom packaging. HP products supported through Factory Express include a |
| wide array of servers and storage: HP Integrity, HP ProLiant, HP ProLiant Server Blades, HP |
| BladeSystem, HP 9000 servers as well as the MSA1000, VA7xxx, EVA, XP, rackable tape |
| libraries and configurable network switches. |
| For more information on Factory Express services for your specific server model please contact |
| your sales representative or go to: |
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HP Enterprise | The HP |
Configurator | portfolio. This approach is aligned with our strategic direction to meet the needs and expectations |
| of our valued customers. If you require "custom" rack configuration, please contact HP's |
| Customer Business Center or an Authorized Partner for assistance. |
| http://www.hp.com/products/configurator. |
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Service and Support | HP Care Pack services include coverage for the HP branded hardware options qualified for the |
| server and purchased at the same time or afterward that are internal to the enclosure. This also |
| includes the 22" and smaller external monitors and tower UPS options up to 3kVA. These items |
| will be covered at the same service level and for the same coverage period as the server. |
| Coverage of UPS Battery is not included, and standard warranty terms & conditions apply. For |
| servers or storage systems installed within a rack, service also covers all HP qualified rack |
| options installed within the same rack. |
| To fully capitalizing on your HP ProLiant servers' capabilities requires a service partner who |
| thoroughly understands your server technology and systems environment. HP Services, an |
| industry leader in provision of multi vender support solutions, provides a range of support services |
| designed to meet the varying needs of your business. Whether an SMB, or large global |
| corporation, HP has a ProLiant server support offer to help you speedily deploy and maximize |
| system uptime. |
| Recommended Service - simplify ProLiant solution implementation, maintenance, and |
| management. |
| Support: |
| Deployment Service: Installation and Start up only |
| Enhanced Service - optimize service level to increase IT performance and availability. |
| Support: |
| Refer to the information on "Installation & |
| or Linux O/S per the Customer Description and/or Data Sheet; to be delivered on a scheduled |
| basis |
| NOTE: For a complete listing of service offerings and information visit: |
| http://www.hp.com/services/proliantservices |
| http://www.hp.com/go/proliant/carepack |
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