Table of contents

Getting Started ....................................................................................................................................................

1

Installing and customizing the software ................................................................................................

1

Installing the Windows Operating system ............................................................................

1

Downloading Microsoft Windows updates ...........................................................................

2

Installing or upgrading device drivers (Windows systems) ..................................................

2

Customizing the monitor display (Windows systems) ..........................................................

2

Accessing disk image (ISO) files .........................................................................................

3

Protecting the software .........................................................................................................................

3

Using HP Diagnostic Solutions .............................................................................................................

3

Vision Diagnostics (select models only) ..............................................................................

3

Accessing Vision Diagnostics (select models only) ............................................

4

HP PC Hardware Diagnostics (select models only) .............................................................

4

Why run HP PC Hardware Diagnostics ...............................................................

4

How to access and run HP PC Hardware Diagnostics .......................................

5

Downloading HP PC Hardware Diagnostics to a USB device ............................

5

Turning off the computer ......................................................................................................................

5

Finding more information ......................................................................................................................

6

Before you call for technical support ....................................................................................................

6

Helpful hints ..........................................................................................................................................

7

Basic troubleshooting ...........................................................................................................................

8

Interpreting POST diagnostic front panel LEDs and audible codes .....................................

8

Backing up, restoring, and recovering in Windows 7 and POSReady 7 ..............................................

8

Creating recovery media ......................................................................................................

9

Creating recovery media using HP Recovery Manager (select models only) .....

9

Creating recovery discs with HP Recovery Disc Creator (select models only) . 10

Creating recovery discs ....................................................................

11

Backing up your information ..............................................................................

11

System Restore .................................................................................................................

12

System Recovery ...............................................................................................................

12

System Recovery when Windows is responding ..............................................

13

System Recovery when Windows is not responding ........................................

13

System Recovery using recovery media (select models only) ..........................

14

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