Updating device

Complete the following procedure to update a driver, or to revert to an earlier version of the

drivers

driver if the new one does not solve your problem:

 

1.

Click Start.

 

2.

Type Device Manager into the Start Search box, and then click Device Manager

 

 

to open the Device Manager window.

 

3.

Click the plus sign (+) to expand the type of device you want to update or rollback. (For

 

 

example, DVD/CD-ROM drives).

 

4.

Double-click the specific item (for example, HP DVD Writer 640b).

 

5.

Click the Driver tab.

 

6.

To update a driver, click Update Driver, and then follow the on-screen instructions.

 

 

Or, to revert to an earlier version of a driver, click Rollback Driver, and then follow the

 

 

on-screen instructions.

 

 

Microsoft System

If you have a problem that might be due to software that was installed on your computer, use

Restore

System Restore to return the computer to a previous restore point. You can also set restore

 

points manually.

NOTE: Always use this System Restore procedure before you use the System Recovery program.

To start a System Restore:

1.Close all open programs.

2.Click Start, right-click Computer, and then click Properties.

3.Click System protection, System Restore, click Next, and then follow the on- screen instructions.

To add restore points manually:

1.Close all open programs.

2.Click Start, right-clickComputer, click Properties, and then click System protection.

3.Under Protection Settings, select the disk for which you want to create a restore point.

4.Click Create, and then follow the on-screen instructions.

16 Chapter 5 Troubleshooting