If a nonwarranty event occurs such as a damaged or cracked screen and want your device repaired, contact HP Customer Support at http://www.hp.com/support for service. However, contacting HP customer service on a nonwarranty event results in a charge for the repair.
Protect the Travel Companion screen from cracking or damage
CAUTION: The screen of the Travel Companion is made of glass and can be damaged or broken by drops, impacts, or pressure.
To reduce the risk of damage to the internal components, do not spray liquid directly on the screen, or allow excess liquid to drip inside the Travel Companion. Using soap or other cleaning products on the screen might discolor the finish and damage it.
●Observe the following practices to protect the screen of the Travel Companion from damage:
◦Do not sit on the Travel Companion.
◦When transporting the Travel Companion in a purse, pocket, briefcase, etc., ensure the device does not get compressed, bent, dropped, or hit.
◦When not in use, use the protective screen cover (if one is available) on the Travel Companion and store it in a case.
●Do not place anything on top of the Travel Companion.
●Do not bang the Travel Companion against hard objects.
●Never use any device other than the stylus that comes with the Travel Companion or an approved replacement to tap or write on the screen. If you lose or break your stylus, order extras at http://www.hp.com/accessories/ipaq.
●Clean the Travel Companion by wiping the screen and the exterior with a soft, damp cloth lightly moistened only with water.
Protect the Travel Companion screen from cracking or damage 79