Problem | Possible cause | Solution |
My image is | There was not | Use the Flash Off setting and |
too dark. | enough light. | hold the camera steady. Wait for |
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| natural lighting conditions to |
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| improve or add indirect lighting. |
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| The shutter | Use the Flash Off setting to take |
| speed was too | a longer exposure, and hold the |
| fast. | camera steady (or use a tripod). |
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| The flash was | Make sure your subject is within |
| on, but the | 2 meters (approximately |
| subject was | 6.5 feet) of the camera when |
| too far away. | you take the picture. |
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| A light shone | Use the Flash On setting to |
| behind the | brighten the subject when there |
| subject. | is a bright light such as the sun |
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| or a window behind your |
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| subject. |
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| Your finger | Be sure to move your fingers |
| blocked the | away from the flash when you |
| flash. | take a picture. |
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My image is | The flash | Change the flash setting to Flash |
too bright. | provided too | Off. |
| much light. |
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| A natural or | Try taking the picture from a |
| artificial | different angle. Avoid pointing |
| source other | the camera directly toward a |
| than the flash | bright light or reflective surface |
| provided too | on a sunny day. |
| much light. |
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| You were too | Move back from the subject or |
| close to the | set the flash to Flash Off and |
| subject to use | take the picture again. |
| the flash. |
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