Problem

Possible cause

Solution

My image is

There was not

Use the Flash Off setting and

too dark.

enough light.

hold the camera steady. Wait for

 

 

natural lighting conditions to

 

 

improve or add indirect lighting.

 

 

 

 

The shutter

Use the Flash Off setting to take

 

speed was too

a longer exposure, and hold the

 

fast.

camera steady (or use a tripod).

 

 

 

 

The flash was

Make sure your subject is within

 

on, but the

2 meters (approximately

 

subject was

6.5 feet) of the camera when

 

too far away.

you take the picture.

 

 

 

 

A light shone

Use the Flash On setting to

 

behind the

brighten the subject when there

 

subject.

is a bright light such as the sun

 

 

or a window behind your

 

 

subject.

 

 

 

 

Your finger

Be sure to move your fingers

 

blocked the

away from the flash when you

 

flash.

take a picture.

 

 

 

My image is

The flash

Change the flash setting to Flash

too bright.

provided too

Off.

 

much light.

 

 

 

 

 

A natural or

Try taking the picture from a

 

artificial

different angle. Avoid pointing

 

source other

the camera directly toward a

 

than the flash

bright light or reflective surface

 

provided too

on a sunny day.

 

much light.

 

 

 

 

 

You were too

Move back from the subject or

 

close to the

set the flash to Flash Off and

 

subject to use

take the picture again.

 

the flash.

 

 

 

 

6-Troubleshooting and support

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