problem a Solve
Chapter 9
5.Print a diagnostics page if the cartridges are not low on ink.
To print a diagnostics page from the Printer Softwarea. | Load letter or A4 unused plain white paper into the input tray. | |||
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| NOTE: You can also access the Printer Software by clicking Start > All Programs > HP > HP |
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| Deskjet 3510 series > HP Deskjet 3510 series |
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c. | In the Printer Software, click Print & Scan and then click Maintain Your Printer to access the Printer | |||
| Toolbox. | |||
d. | Click Print Diagnostic Information on the Device Reports tab to print a diagnostics page. Review | |||
| the blue, magenta, yellow, and black boxes on the diagnostics page. If you are seeing streaks in the | |||
| color and black boxes, or no ink in portions of the boxes, then automatically clean the cartridges. | |||
a. From the Control Panel home screen, which displays Copy, Scan, and Quick Forms, select Settings.
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| NOTE: If you do not see the home screen, press the Back button until you can see it. | |
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b. | From the Settings menu on the printer display, select Tools. | |||
c. | From the Tools menu on the printer display, select Print Quality Report. Follow the onscreen | |||
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6.Clean the print cartridges automatically, if the diagnostic page shows steaks or missing portions of the color and black boxes.
To clean the cartridges from the Printer Softwarea. | Load letter or A4 unused plain white paper into the input tray. |
b. | In the Printer Software, click Print & Scan and then click Maintain Your Printer to access the Printer |
| Toolbox. |
c. | Click Clean Ink Cartridges on the Device Services tab. Follow the onscreen instructions. |
38 Solve a problem