Software limited warranty

EXCEPT AS PROVIDED IN THE APPLICABLE SOFTWARE END-USER LICENSE OR PROGRAM LICENSE AGREEMENT, OR IF OTHERWISE PROVIDED UNDER LOCAL LAW, SOFTWARE PRODUCTS, INCLUDING ANY SOFTWARE PRODUCTS, FREEWARE (as defined below) OR THE OPERATING SYSTEM PREINSTALLED BY HP ARE PROVIDED ‘AS IS’ AND WITH ALL FAULTS, AND HP HEREBY DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EITHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE AND NON-INFRINGEMENT, ANY IMPLIED WARRANTIES, DUTIES OR CONDITIONS OF MERCHANTABILITY, OF FITNESS FOR A PARTICULAR PURPOSE, AND OF LACK OF VIRUSES. Some states/jurisdictions do not allow exclusion of implied warranties or limitations on the duration of implied warranties, so the above disclaimer may not apply to you in its entirety. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL HP OR ITS SUPPLIERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS OR CONFIDENTIAL OR OTHER INFORMATION, FOR BUSINESS INTERRUPTION, OR IN ANY WAY RELATED TO THE USE OF OR INABILITY TO USE THE SOFTWARE PRODUCT, EVEN IF HP OR ANY SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF THE REMEDY FAILS OF ITS ESSENTIAL PURPOSE. Some states/jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

HP’s only warranty obligations with respect to software distributed by HP under the HP brand name are set forth in the applicable end-user license or program license agreement provided with that software. If the removable media on which HP distributes the software proves to be defective in materials or workmanship within ninety

(90)days of purchase, your sole remedy shall be to return the removable media to HP for replacement. It is your responsibility to contact non-HP manufacturers or suppliers for their warranty support.

Freeware operating systems and applications

HP does not provide support for software provided under public license by third parties, including operating systems or applications (“Freeware”). Support for Freeware provided with HP Networking Hardware Products is provided by the Freeware vendor. Please refer to the Freeware operating system or other Freeware application support statement, if any, included with your HP Networking Hardware Product.

Electronic or Telephone Support

Limited electronic or telephone support is available from HP. Refer to the HP Web site www.hp.com/networking/support for details on the support provided and the period during which support is available. See “Contacting HP” below for online resources and telephone support.

Contacting HP

If your product fails during the Limited Warranty Period and the information in the product documentation, most recent software release notes, and other technical information on the HP Web site www.hp.com/networking do not help you solve the problem, contact your local HP-authorized reseller or contact HP. To find out how to contact HP, see www.hp.com/networking and select “Contact Us”.

Be sure to have the following information available before you call:

•Product serial number, product name, and product number

•Detailed description of the symptoms, including when the symptoms first occurred and how frequently they are occurring

•Detailed description of any changes made to your product’s configuration or network environment prior to the start of the symptoms occurring

•Detailed description of the troubleshooting steps you have performed and the results of those steps

•Software revision currently on the product

•Proof of purchase

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