HP 4620 4610, 4620 4620, 4620 CZ152A#B1H manual

Contents

Page Page Page Copyright information Hewlett-PackardCompany notices Acknowledgements Safety information Accessibility Contents Copy Fax 6 HP ePrint 7 Work with ink cartridges 8 Solve a problem A Technical information Page B HP supplies and accessories C Additional fax setup D Network setup (HP Officejet 4620 e-All-in-Oneseries) E Printer management tools Index 1 Get started Manage Power Conserve Printing Supplies Front view Printing supplies area Back view Overview of buttons and lights Change printer settings Scan to Computer HP Digital Fax (Fax to PC and Fax to Mac) Recommended papers for printing and copying Shop for Products & Services Ink, toner & paper Recommended papers for photo printing Tips for selecting and using media Load an original on the scanner glass To load an original on the scanner glass Load an original in the automatic document feeder (ADF) Fit to Page To load an original in the ADF Load standard-sizemedia Page Load envelopes Load cards and photo paper Page Clean the scanner glass and lid backing Clean the exterior Clean the ADF Page Update the printer Printer Update Check for Update Now Auto Update: Off Turn off the printer 2 Print Print documents (Windows) Print documents (Mac OS X) Print brochures (Windows) Print brochures (Mac OS X) Print on envelopes (Windows) Print on envelopes (Mac OS X) Print photos on photo paper (Windows) Print photos on photo paper (Mac OS X) Print borderless documents or photos (Windows) Print borderless documents or photos (Mac OS X) 3 Scan Scan to a computer To scan an original from HP printer software Windows HP Scan Scan using Webscan (HP Officejet 4620 e-All-in-Oneseries) To scan using Webscan Webscan To scan documents as editable text Guidelines for scanning documents as editable text •Choose the correct profile Editable Text (OCR) Save as PDF •Save your file in the correct format Text (.txt) 4 Copy To change copy settings for a single job To save the current settings as defaults for future jobs Set As New Defaults Yes 5 Fax Send a fax using the printer control panel Send a fax before To send a fax from the printer control panel Start Fax Black To send a fax using monitor dialing from the printer control panel Fax from Glass Quick Contacts Send a fax from memory To send a fax from memory To schedule a fax from the printer control panel Send Fax Later To cancel a scheduled fax Cancel Scheduled Fax Send a fax from the computer Send a fax manually from a phone Receive a fax manually Set up backup fax Reprint received faxes from memory Poll to receive a fax Forward faxes to another number Set the paper size for received faxes Set automatic reduction for incoming faxes Block unwanted fax numbers Receive faxes to your computer using HP Digital Fax (Fax to PC and Fax to Mac) Fax to PC and Fax to Mac requirements Activate Fax to PC and Fax to Mac To set up Fax to PC (Windows) Digital Fax Setup Wizard To set up Fax to Mac (Mac OS X) Set up speed-dialentries Set up and change Quick Contact entries Set up and change Quick Contact group entries Delete Quick Contact entries Print a list of speed-dialentries Configure the fax header Set the answer mode (Auto answer) Set the number of rings before answering Change the answer ring pattern for distinctive ring Set the dial type Set the redial options Set the fax speed Set the fax sound volume Set the Error Correction Mode Medium To change the ECM setting from the control panel Fax and digital phone services Fax over Internet Protocol Clear the fax log To clear the fax log Clear Fax Log View the Call History To view the Call History Print fax confirmation reports Print fax error reports Print and view the fax log Print the details of the last fax transaction Print a Caller ID Report Print a T30 fax trace report 6 HP ePrint Set up HP ePrint using the HP printer software Set up HP ePrint using the printer’s control panel Set up HP ePrint using the embedded web server Print using HP ePrint Find the printer’s email address Turn off HP ePrint 7 Work with ink cartridges Power Related topics Check the estimated ink levels To check the estimated ink levels from the printer control panel Ink Information Estimated Ink Levels Replace the ink cartridges To replace the ink cartridges Store printing supplies Usage information collection To turn off usage information collection Cartridge Chip Info 8 Solve a problem Obtain electronic support HP support by phone Phone support period Telephone support numbers Page After the phone support period General troubleshooting tips and resources Print & Fax Print & Scan System Preferences Pause Printing The printer shuts down unexpectedly The printer is making some unexpected noises Alignment fails The printer is not responding (nothing prints) The printer prints slowly Blank or partial page printed Something on the page is missing or incorrect Placement of the text or graphics is wrong Print quality troubleshooting Solution 1: Make sure you are using genuine HP ink cartridges Solution 3: Check the paper loaded in the input tray Solution 4: Check the paper type Solution 5: Check the print settings Solution 6: Print and evaluate a print quality report Solution 7: Contact HP support Solve paper-feedproblems Media is not supported for the printer or tray Media is not picked up from a tray Media is not coming out correctly Pages are skewing Multiple pages are being picked up No copy came out Copies are blank Size is reduced Copy quality is poor The printer prints half a page, then ejects the paper Paper mismatch Scanner did nothing Scan takes too long Part of the document did not scan or text is missing Text cannot be edited Error messages appear Scanned image quality is poor Scan defects are apparent The fax test failed The "Fax Hardware Test" failed Fax Setup Wizard Fax Hardware Test The "Fax Connected to Active Telephone Wall Jack" test failed Solution: The "Phone Cord Connected to Correct Port on Fax" test failed Figure 8-1Back view of the printer The "Using Correct Type of Phone Cord with Fax" test failed The "Dial Tone Detection" test failed Dial Tone Detection Test Dial Tone Detection The "Fax Line Condition" test failed Fax Line Condition Test Fax Line Condition The display always shows Phone Off Hook Solution: The printer is having problems sending and receiving faxes Page The printer is having problems sending a manual fax The printer cannot receive faxes, but can send faxes Page The printer cannot send faxes, but can receive faxes Fax tones are recorded on my answering machine The phone cord that came with my printer is not long enough To extend your phone cord Color faxes do not print Solve problems using HP ePrint (HP Officejet 4620 e-All-in-Oneseries) Solve problems using HP websites Basic wireless troubleshooting Advanced wireless troubleshooting Step 1: Make sure your computer is connected to your network To check a wireless connection Network Connections View Network Status Tasks A: Make sure the printer is on the network B: Check to see if you can access the EWS To access the EWS Step 3: Check to see if the firewall software is blocking communication Step 4: Make sure the printer is online and ready Offline Use Printer Online Paused Resume Printing Page Configure your firewall software to work with the printer Firewall Help Need Help Troubleshooting Embedded web server cannot be opened Hardware installation suggestions HP software installation suggestions Solve network problems (HP Officejet 4620 e-All-in-Oneseries) ◦Click Start, then click Printers or Printers and Faxes Configure Port To reset the printer's network settings Understand the Printer Status Report Printer Information: Ink Delivery System Information: Additional Assistance: To print the Printer Status Report Printer Status Report To print the network configuration page from the printer control panel General Information: 802.11 Wireless: Miscellaneous: Port Uninstall and reinstall the HP software To uninstall from a Windows computer: Add/Remove Programs Programs and Features Change/Remove Clean the printhead Align the printhead Print and evaluate a print quality report To evaluate the Print Quality Diagnostic Page Ink Levels Good color bars Page Regular white streaks in the bars PHA TTOE Bar colors are not uniform Large Black Font Text I ABCDEFG Alignment Patterns Clear paper jams To clear a jam inside the printer Avoid paper jams Page A Technical information Warranty information Hewlett-Packardlimited warranty statement Ink cartridge warranty information Printer specifications Processor and memory specifications Printer processor Printer memory System requirements Operating system compatibility Media specifications Understand specifications for supported media Understand supported sizes Media size Input tray Photo media Understand supported media types and weights Tray Type Weight Set minimum margins Media (1) Left (2) Right (3) Top (4) Bottom Fine (dpi) Standard (dpi) Fax to PC/Fax to Mac Specifications Scan specifications Environmental specifications Operating environment Storage environment Electrical specifications Power supply Regulatory information FCC statement Notice to users in Korea VCCI (Class B) compliance statement for users in Japan Notice to users in Japan about the power cord Noise emission statement for Germany GS-Erklärung(Deutschland) Notice to users of the U.S. telephone network: FCC requirements Note Notice to users of the Canadian telephone network Remarque Notice to users of the German telephone network Hinweis für Benutzer des deutschen Telefonnetzwerks Notice to users in the European Economic Area Australia wired fax statement European Union Regulatory Notice Products with wireless LAN devices France Regulatory information for wireless products Exposure to radio frequency radiation Caution Notice to users in Brazil Aviso aos usuários no Brasil Notice to users in Canada Notice to users in Taiwan Environmental product stewardship program Page Power consumption Chemical Substances Battery information Battery disposal in Taiwan Attention California users Battery disposal in Netherlands EU battery directive RoHS notices (China only) Toxic and hazardous substance table RoHS notices (Ukraine only) Технічний регламент щодо обмеження використання небезпечних речовин (Україна) Third-partylicenses Page Page Page Page Page Page Page B HP supplies and accessories Order printing supplies online Supplies HP media C Additional fax setup Set up faxing (parallel phone systems) Select the correct fax setup for your home or office Other equipment or services sharing your fax line Recommended fax setup DSL PBX Case A: Separate fax line (no voice calls received) Back view of the printer To set up the printer with a separate fax line Case B: Set up the printer with DSL To set up the printer with DSL Case C: Set up the printer with a PBX phone system or an ISDN line Case D: Fax with a distinctive ring service on the same line To set up the printer with a distinctive ring service Distinctive Ring Case E: Shared voice/fax line To set up the printer with a shared voice/fax line manually Case F: Shared voice/fax line with voice mail To set up the printer with voice mail Case G: Fax line shared with computer modem (no voice calls received) Set up the printer with a computer dial-upmodem To set up the printer with a computer dial-upmodem Set up the printer with a computer DSL/ADSL modem To set up the printer with a computer DSL/ADSL modem Case H: Shared voice/fax line with computer modem Shared voice/fax with computer dial-upmodem Example of a parallel splitter To set up the printer on the same phone line as a computer with two phone ports Shared voice/fax with computer DSL/ADSL modem Page Case I: Shared voice/fax line with answering machine To set up the printer with a shared voice/fax line with answering machine Case J: Shared voice/fax line with computer modem and answering machine Shared voice/fax line with computer dial-upmodem and answering machine Page Shared voice/fax line with computer DSL/ADSL modem and answering machine Page Case K: Shared voice/fax line with computer dial-upmodem and voice mail Serial-typefax setup Test fax setup DNetwork setup (HP Officejet 4620 e-All-in-Oneseries) Set up the printer for wireless communication Network Diagnostic Utility Quick Links Set up the printer on your wireless network Set up the printer using the HP printer software (Recommended) Set up the printer using WiFi Protected Setup (WPS) To connect the printer using the PIN Method PIN Set up the printer using the embedded web server (EWS) 2.On the Home tab, click Wireless Setup Wizard in the Setup box Network Test the wireless connection To print the wireless test page Print Reports Wireless Test Report Guidelines for ensuring wireless network security Change basic network settings Change advanced network settings •Default Gateway •DNS Address Reset network settings Restore Defaults Yes E Printer management tools Toolbox (Windows) HP Utility (Mac OS X) Embedded web server (HP Officejet 4620 e-All-in-Oneseries) About cookies To open the embedded web server View Wireless Summary F How do I G Errors (Windows) Fax memory full Unable to communicate with printer Low on ink Cartridge Problem Replace the ink cartridge Incompatible older generation cartridge installed Paper Mismatch Paper too short The cartridge cradle cannot move Paper Jam The printer is out of paper Printer Offline Printer Paused Document failed to print Printer failure Door or cover open Previously used ink cartridge installed Ink cartridges depleted Printhead failure Printer supply upgrade Printer supply upgrade successful Printer supply upgrade problem Non-HPink cartridges installed Use SETUP cartridges Do not use SETUP cartridges Not enough ink at startup Use black ink only Use color ink only Incompatible ink cartridges Ink sensor warning Problem with printer preparation Black cartridge out of ink ADF cover open Problem with ink system Index