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All in One Printer
HP
4622 manual
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Contents
Page
Page
Page
Copyright information
Hewlett-PackardCompany notices
Acknowledgements
Safety information
Accessibility
Contents
Copy
Fax
6 HP ePrint
7 Work with ink cartridges
8 Solve a problem
A Technical information
Page
B HP supplies and accessories
C Additional fax setup
D Network setup (HP Officejet 4620 e-All-in-Oneseries)
E Printer management tools
Index
1 Get started
Manage Power
Conserve Printing Supplies
Front view
Printing supplies area
Back view
Overview of buttons and lights
Change printer settings
Scan to Computer
HP Digital Fax (Fax to PC and Fax to Mac)
Recommended papers for printing and copying
Shop for Products & Services
Ink, toner & paper
Recommended papers for photo printing
Tips for selecting and using media
Load an original on the scanner glass
To load an original on the scanner glass
Load an original in the automatic document feeder (ADF)
Fit to Page
To load an original in the ADF
Load standard-sizemedia
Page
Load envelopes
Load cards and photo paper
Page
Clean the scanner glass and lid backing
Clean the exterior
Clean the ADF
Page
Update the printer
Printer Update
Check for Update Now
Auto Update: Off
Turn off the printer
2 Print
Print documents (Windows)
Print documents (Mac OS X)
Print brochures (Windows)
Print brochures (Mac OS X)
Print on envelopes (Windows)
Print on envelopes (Mac OS X)
Print photos on photo paper (Windows)
Print photos on photo paper (Mac OS X)
Print borderless documents or photos (Windows)
Print borderless documents or photos (Mac OS X)
3 Scan
Scan to a computer
To scan an original from HP printer software
Windows
HP Scan
Scan using Webscan (HP Officejet 4620 e-All-in-Oneseries)
To scan using Webscan
Webscan
To scan documents as editable text
Guidelines for scanning documents as editable text
•Choose the correct profile
Editable Text (OCR)
Save as PDF
•Save your file in the correct format
Text (.txt)
4 Copy
To change copy settings for a single job
To save the current settings as defaults for future jobs
Set As New Defaults
Yes
5 Fax
Send a fax using the printer control panel
Send a fax
before
To send a fax from the printer control panel
Start Fax
Black
To send a fax using monitor dialing from the printer control panel
Fax from Glass
Quick Contacts
Send a fax from memory
To send a fax from memory
To schedule a fax from the printer control panel
Send Fax Later
To cancel a scheduled fax
Cancel Scheduled Fax
Send a fax from the computer
Send a fax manually from a phone
Receive a fax manually
Set up backup fax
Reprint received faxes from memory
Poll to receive a fax
Forward faxes to another number
Set the paper size for received faxes
Set automatic reduction for incoming faxes
Block unwanted fax numbers
Receive faxes to your computer using HP Digital Fax (Fax to PC and Fax to Mac)
Fax to PC and Fax to Mac requirements
Activate Fax to PC and Fax to Mac
To set up Fax to PC (Windows)
Digital Fax Setup Wizard
To set up Fax to Mac (Mac OS X)
Set up speed-dialentries
Set up and change Quick Contact entries
Set up and change Quick Contact group entries
Delete Quick Contact entries
Print a list of speed-dialentries
Configure the fax header
Set the answer mode (Auto answer)
Set the number of rings before answering
Change the answer ring pattern for distinctive ring
Set the dial type
Set the redial options
Set the fax speed
Set the fax sound volume
Set the Error Correction Mode
Medium
To change the ECM setting from the control panel
Fax and digital phone services
Fax over Internet Protocol
Clear the fax log
To clear the fax log
Clear Fax Log
View the Call History
To view the Call History
Print fax confirmation reports
Print fax error reports
Print and view the fax log
Print the details of the last fax transaction
Print a Caller ID Report
Print a T30 fax trace report
6 HP ePrint
Set up HP ePrint using the HP printer software
Set up HP ePrint using the printer’s control panel
Set up HP ePrint using the embedded web server
Print using HP ePrint
Find the printer’s email address
Turn off HP ePrint
7 Work with ink cartridges
Power
Related topics
Check the estimated ink levels
To check the estimated ink levels from the printer control panel
Ink Information
Estimated Ink Levels
Replace the ink cartridges
To replace the ink cartridges
Store printing supplies
Usage information collection
To turn off usage information collection
Cartridge Chip Info
8 Solve a problem
Obtain electronic support
HP support by phone
Phone support period
Telephone support numbers
Page
After the phone support period
General troubleshooting tips and resources
Print & Fax
Print & Scan
System Preferences
Pause Printing
The printer shuts down unexpectedly
The printer is making some unexpected noises
Alignment fails
The printer is not responding (nothing prints)
The printer prints slowly
Blank or partial page printed
Something on the page is missing or incorrect
Placement of the text or graphics is wrong
Print quality troubleshooting
Solution 1: Make sure you are using genuine HP ink cartridges
Solution 3: Check the paper loaded in the input tray
Solution 4: Check the paper type
Solution 5: Check the print settings
Solution 6: Print and evaluate a print quality report
Solution 7: Contact HP support
Solve paper-feedproblems
Media is not supported for the printer or tray
Media is not picked up from a tray
Media is not coming out correctly
Pages are skewing
Multiple pages are being picked up
No copy came out
Copies are blank
Size is reduced
Copy quality is poor
The printer prints half a page, then ejects the paper
Paper mismatch
Scanner did nothing
Scan takes too long
Part of the document did not scan or text is missing
Text cannot be edited
Error messages appear
Scanned image quality is poor
Scan defects are apparent
The fax test failed
The "Fax Hardware Test" failed
Fax Setup Wizard
Fax Hardware Test
The "Fax Connected to Active Telephone Wall Jack" test failed Solution:
The "Phone Cord Connected to Correct Port on Fax" test failed
Figure 8-1Back view of the printer
The "Using Correct Type of Phone Cord with Fax" test failed
The "Dial Tone Detection" test failed
Dial Tone Detection Test
Dial Tone Detection
The "Fax Line Condition" test failed
Fax Line Condition Test
Fax Line Condition
The display always shows Phone Off Hook
Solution:
The printer is having problems sending and receiving faxes
Page
The printer is having problems sending a manual fax
The printer cannot receive faxes, but can send faxes
Page
The printer cannot send faxes, but can receive faxes
Fax tones are recorded on my answering machine
The phone cord that came with my printer is not long enough
To extend your phone cord
Color faxes do not print
Solve problems using HP ePrint (HP Officejet 4620 e-All-in-Oneseries)
Solve problems using HP websites
Basic wireless troubleshooting
Advanced wireless troubleshooting
Step 1: Make sure your computer is connected to your network
To check a wireless connection
Network Connections
View Network Status
Tasks
A: Make sure the printer is on the network
B: Check to see if you can access the EWS
To access the EWS
Step 3: Check to see if the firewall software is blocking communication
Step 4: Make sure the printer is online and ready
Offline
Use Printer Online
Paused
Resume Printing
Page
Configure your firewall software to work with the printer
Firewall Help
Need Help Troubleshooting
Embedded web server cannot be opened
Hardware installation suggestions
HP software installation suggestions
Solve network problems (HP Officejet 4620 e-All-in-Oneseries)
◦Click Start, then click Printers or Printers and Faxes
Configure Port
To reset the printer's network settings
Understand the Printer Status Report
Printer Information:
Ink Delivery System Information:
Additional Assistance:
To print the Printer Status Report
Printer Status Report
To print the network configuration page from the printer control panel
General Information:
802.11 Wireless:
Miscellaneous:
Port
Uninstall and reinstall the HP software
To uninstall from a Windows computer:
Add/Remove Programs
Programs and Features
Change/Remove
Clean the printhead
Align the printhead
Print and evaluate a print quality report
To evaluate the Print Quality Diagnostic Page
Ink Levels
Good color bars
Page
Regular white streaks in the bars
PHA TTOE
Bar colors are not uniform
Large Black Font Text
I ABCDEFG
Alignment Patterns
Clear paper jams
To clear a jam inside the printer
Avoid paper jams
Page
A Technical information
Warranty information
Hewlett-Packardlimited warranty statement
Ink cartridge warranty information
Printer specifications
Processor and memory specifications
Printer processor
Printer memory
System requirements
Operating system compatibility
Media specifications
Understand specifications for supported media
Understand supported sizes
Media size
Input tray
Photo media
Understand supported media types and weights
Tray
Type
Weight
Set minimum margins
Media
(1) Left
(2) Right
(3) Top
(4) Bottom
Fine (dpi)
Standard
(dpi)
Fax to PC/Fax to Mac Specifications
Scan specifications
Environmental specifications
Operating environment
Storage environment
Electrical specifications
Power supply
Regulatory information
FCC statement
Notice to users in Korea
VCCI (Class B) compliance statement for users in Japan
Notice to users in Japan about the power cord
Noise emission statement for Germany
GS-Erklärung(Deutschland)
Notice to users of the U.S. telephone network: FCC requirements
Note
Notice to users of the Canadian telephone network
Remarque
Notice to users of the German telephone network
Hinweis für Benutzer des deutschen Telefonnetzwerks
Notice to users in the European Economic Area
Australia wired fax statement
European Union Regulatory Notice
Products with wireless LAN devices
France
Regulatory information for wireless products
Exposure to radio frequency radiation
Caution
Notice to users in Brazil
Aviso aos usuários no Brasil
Notice to users in Canada
Notice to users in Taiwan
Environmental product stewardship program
Page
Power consumption
Chemical Substances
Battery information
Battery disposal in Taiwan
Attention California users
Battery disposal in Netherlands
EU battery directive
RoHS notices (China only)
Toxic and hazardous substance table
RoHS notices (Ukraine only)
Технічний регламент щодо обмеження використання небезпечних речовин (Україна)
Third-partylicenses
Page
Page
Page
Page
Page
Page
Page
B HP supplies and accessories
Order printing supplies online
Supplies
HP media
C Additional fax setup
Set up faxing (parallel phone systems)
Select the correct fax setup for your home or office
Other equipment or services sharing your fax line
Recommended fax
setup
DSL
PBX
Case A: Separate fax line (no voice calls received)
Back view of the printer
To set up the printer with a separate fax line
Case B: Set up the printer with DSL
To set up the printer with DSL
Case C: Set up the printer with a PBX phone system or an ISDN line
Case D: Fax with a distinctive ring service on the same line
To set up the printer with a distinctive ring service
Distinctive Ring
Case E: Shared voice/fax line
To set up the printer with a shared voice/fax line
manually
Case F: Shared voice/fax line with voice mail
To set up the printer with voice mail
Case G: Fax line shared with computer modem (no voice calls received)
Set up the printer with a computer dial-upmodem
To set up the printer with a computer dial-upmodem
Set up the printer with a computer DSL/ADSL modem
To set up the printer with a computer DSL/ADSL modem
Case H: Shared voice/fax line with computer modem
Shared voice/fax with computer dial-upmodem
Example of a parallel splitter
To set up the printer on the same phone line as a computer with two phone ports
Shared voice/fax with computer DSL/ADSL modem
Page
Case I: Shared voice/fax line with answering machine
To set up the printer with a shared voice/fax line with answering machine
Case J: Shared voice/fax line with computer modem and answering machine
Shared voice/fax line with computer dial-upmodem and answering machine
Page
Shared voice/fax line with computer DSL/ADSL modem and answering machine
Page
Case K: Shared voice/fax line with computer dial-upmodem and voice mail
Serial-typefax setup
Test fax setup
DNetwork setup (HP Officejet 4620 e-All-in-Oneseries)
Set up the printer for wireless communication
Network Diagnostic Utility
Quick Links
Set up the printer on your wireless network
Set up the printer using the HP printer software (Recommended)
Set up the printer using WiFi Protected Setup (WPS)
To connect the printer using the PIN Method
PIN
Set up the printer using the embedded web server (EWS)
2.On the Home tab, click Wireless Setup Wizard in the Setup box
Network
Test the wireless connection
To print the wireless test page
Print Reports
Wireless Test Report
Guidelines for ensuring wireless network security
Change basic network settings
Change advanced network settings
•Default Gateway
•DNS Address
Reset network settings
Restore Defaults
Yes
E Printer management tools
Toolbox (Windows)
HP Utility (Mac OS X)
Embedded web server (HP Officejet 4620 e-All-in-Oneseries)
About cookies
To open the embedded web server
View Wireless Summary
F How do I
G Errors (Windows)
Fax memory full
Unable to communicate with printer
Low on ink
Cartridge Problem
Replace the ink cartridge
Incompatible older generation cartridge installed
Paper Mismatch
Paper too short
The cartridge cradle cannot move
Paper Jam
The printer is out of paper
Printer Offline
Printer Paused
Document failed to print
Printer failure
Door or cover open
Previously used ink cartridge installed
Ink cartridges depleted
Printhead failure
Printer supply upgrade
Printer supply upgrade successful
Printer supply upgrade problem
Non-HPink cartridges installed
Use SETUP cartridges
Do not use SETUP cartridges
Not enough ink at startup
Use black ink only
Use color ink only
Incompatible ink cartridges
Ink sensor warning
Problem with printer preparation
Black cartridge out of ink
ADF cover open
Problem with ink system
Index