HP 6000 Pro manual Storage DPS Self-test, Change Storage Storage Options, Sata Emulation to IDE

Common POST Error Messages

Screen Message	Description	Recommended Action
101-Option ROM Error	1. System ROM checksum.	1.	Verify ROM, reflash if required
	2. Expansion board option	2.	If expansion board recently added,
	ROM checksum.		remove to see if problem remains.
		3.	Clear CMOS.
		4.	If message disappears, may be
			problem with expansion card.
		5.	Replace system board.
103-System Board	DMA or timers	1.	Clear CMOS.
Failure		2.	Remove expansion boards.
		3.	Replace the system board.
162-System Options	Configuration incorrect.	Run Computer Setup and check con-
Not Set	RTC battery may need to be	figuration in Advanced > Onboard
	replaced.	Devices. Reset date and time in Con-
		trol Panel. If problem persists,
		replace RTC battery.
163-Time & Date Not	Invalid time or date in con-	Reset the date and time under Con-
Set	figuration memory.	trol Panel (Computer Setup can also
	RTC battery may need to be	be used). If the problem persists,
	replaced.
		replace the RTC battery.
	- or -
		- or -
	CMOS jumper may not be
		Check for proper placement of the
	properly installed.
		CMOS jumper.
164-Memory Size	Memory amount has	Press F1 to save memory changes.
Error	changed since the last	-or-
	boot (memory added or	1.	Run Setup (F10).
	removed).
	- or -	2.	Make sure the memory module(s)
	Incorrect memory configu-		are installed properly.
	ration.	3.	If 3rd party memory added, test
			using HP-only memory.
		4.	Verify proper memory type.
201-Memory Error	RAM failure.	1. Ensure memory modules are
			correctly installed.
		2.	Verify proper memory type.
		3.	Remove and replace the identified
			faulty memory module(s).
		4.	If the error persists after replacing
			modules, replace system board.
213-Incompatible	A memory module in mem-	1.	Verify proper memory type.
Memory Module in	ory socket identified in error	2.	Try another memory socket.
Memory Socket(s) X,	message missing critical
X, ...	SPD information, or incom-	3.	Replace DIMM with a module
	patible with the chipset.		conforming to the SPD standard.
214-DIMM Configura-	Populated DIMM configura-	Rearrange DIMMs so each channel
tion Warning	tion is not optimized.	has the same amount of memory.
215-DIMM Configura-	Populated DIMM configura-	Remove power from the system and
tion Warning	tion is not optimized.	reinstall memory modules. On AMD
		systems, populate modules starting
		with slot XMM4, then XMM3,
		XMM2, XMM1. On Intel systems,
		populate modules starting with slot
		DIMM1, then DIMM3, DIMM2,
		DIMM4.
219-ECC Memory	Recently added memory	1.	If additional memory was recently
Module Detected ECC	module(s) support ECC		added, remove it to see if the
Modules not supported	memory error correction.		problem remains.
on this Platform
		2.	Check product documentation for
			memory support information.
301, 304-Keyboard	Keyboard failure or System	1.	Reconnect keyboard with
error	Unit Error		computer turned off.
		2.	Check connector for bent or
			missing pins.
		3.	Ensure no keys are depressed.
		4.	Replace keyboard.
		5.	If 304 possible system board issue
501-Display Adapter	Graphics display controller.	1.	Reseat graphics card.
Failure		2.	Clear CMOS.
		3.	Check monitor connection.
		4.	Replace graphics card if possible
510-Flash Screen	Flash Screen image has	Reflash the system ROM with the
Image Corrupted	errors.	latest BIOS image.
511-CPU Fan not	CPU fan is not connected or	1.	Reseat CPU fan.
Detected	may have malfunctioned.	2.	Reseat fan cable.
		3.	Replace CPU fan.
512-Rear Chassis Fan	Rear chassis fan is not con-	1.	Reseat rear chassis fan.
not Detected	nected or may have mal-	2.	Reseat fan cable.
	functioned.
		3.	Replace rear chassis fan.
605-Diskette Drive	Mismatch in drive type.	1.	Disconnect any other diskette
Type Error			controller devices (tape drives).
		2.	Clear CMOS.
917-Front Audio Not	Front audio harness has	Reconnect or replace front audio
Connected	been detached or unseated	harness.
	from motherboard.
921-Device in PCI	There is an incompatibility/	Try rebooting the system. If the error
Express slot failed to	problem with this device and	reoccurs, the device may not work
initialize	the system or PCI Express	with this system
	Link could not be retrained
	to an x1.

Common POST Error Messages (continued)

Screen Message	Description	Recommended Action
1720-SMART Hard	Hard drive is about to fail.	1.	Determine if hard drive is giving
Drive Detects Immi-	(Some hard drives have a		correct error message. Enter
nent Failure	hard drive firmware patch		Computer Setup and run the Drive
	that will fix an erroneous
			Protection System test under
	error message.)
			Storage > DPS Self-test.
		2.	Apply hard drive firmware patch
			if applicable.
		3.	Back up contents and replace hard
			drive.
1796-SATA Cabling	One or more SATA devices	Ensure SATA connectors are used in
Error	are improperly attached. For	ascending order. For one device, use
	optimal performance, the	SATA 0. For two devices, use SATA
	SATA 0 and SATA 1 con-	0 and SATA 1. For three devices, use
	nectors must be used before	SATA 0, SATA1, and SATA 4.
	SATA 2 and SATA 3.
1797-SATA Drivelock	Drivelock is enabled on one	Either remove the Drivelocked
is not supported in	or more SATA hard drives,	SATA device or disable the Drive-
RAID mode.	and they cannot be accessed	lock feature. To disable the Drive-
	while the system is config-	lock feature, enter Computer Setup,
	ured for RAID mode.	change Storage > Storage Options
		> SATA Emulation to IDE, and
		select File > Save Changes and
		Exit. Re-enter Computer Setup and
		select Security > Drivelock Secu-
		rity. For each listed Drivelock-capa-
		ble SATA device, ensure Drivelock
		is Disabled. Lastly, change Storage
		> Storage Options > SATA Emula-
		tion back to RAID and select File >
		Save Changes and Exit.
1801-Microcode Patch	Processor not supported by	1.	Upgrade BIOS to proper version.
Error	ROM BIOS.	2.	Change the processor.
2200-PMM Allocation	Memory error during POST	1.	Reboot the computer.
Error during MEBx	execution of the Manage-	2.	Unplug power cord, reseat
Download	ment Engine (ME) BIOS
			memory, reboot computer.
	Extensions option ROM.
		3.	If memory configuration recently
			changed, unplug computer, restore
			original memory configuration,
			and reboot computer.
		4.	If the error persists, replace the
			system board.
2201-MEBx Module	Memory error during POST	1.	Reboot the computer.
did not checksum cor-	execution of the Manage-	2.	Unplug power cord, reseat
rectly	ment Engine (ME) BIOS
			memory, reboot computer.
	Extensions option ROM.
		3.	If memory configuration recently
			changed, unplug computer, restore
			original memory configuration,
			and reboot computer.
		4.	If the error persists, replace the
			system board.
2202-PMM Dealloca-	Memory error during POST	1.	Reboot the computer.
tion Error during	execution of the Manage-	2.	Unplug power cord, reseat
MEBx cleanup	ment Engine (ME) BIOS
			memory, reboot computer.
	Extensions option ROM.
		3.	If memory configuration recently
			changed, unplug computer, restore
			original memory configuration,
			and reboot computer.
		4.	If the error persists, replace the
			system board.
2203-Setup error dur-	MEBx selection or exit	1.	Reboot the computer.
ing MEBx execution	resulted in a setup failure.	2.	Unplug power cord, reseat
			memory, reboot computer.
		3.	If memory configuration recently
			changed, unplug computer, restore
			original memory configuration,
			and reboot computer.
		4.	If the error persists, replace the
			system board.
2204-Inventory error	BIOS information passed to	1.	Reboot the computer.
during MEBx execu-	the MEBx resulted in a fail-	2.	If error persists, update to latest
tion	ure.
			BIOS version.
		3.	If the error still persists, replace
			the system board.
2205-Interface error	MEBx operation experi-	1.	Reboot the computer.
during MEBx execu-	enced a hardware error dur-	2.	If error persists, update to latest
tion	ing communication with
			BIOS version.
	ME.
		3.	If the error still persists, replace
			the system board.
2211-Memory not con-	DIMM1 is not installed.	Make sure there is a memory module
figured correctly for		in the black DIMM1 socket and that
proper MEBx execu-		it is properly seated.
tion.
Invalid Electronic	Electronic serial number is	Enter the correct serial number in
Serial Number	missing.	Computer Setup.
Memory Parity Error	Parity RAM failure.	Run Computer Setup and Diagnostic
	Third-party graphics card	utilities. Remove 3rd party graphics
	may be causing a problem.	card to see if the problem goes away.
Network Server Mode	Keyboard failure while Net-	1.	Reconnect keyboard with
Active and No Key-	work Server Mode enabled.		computer turned off.
board Attached		2.	Check connector for bent or
			missing pins.
		3.	Ensure that no keys are depressed.
		4.	Replace keyboard.
Parity Check 2	Parity RAM failure.	Run Computer Setup and Diagnostic
	Third-party graphics card	utilities. Remove 3rd party graphics
	may be causing a problem.	card to see if problem goes away.

HP Compaq 6000 & 6080 Pro, MT 581651-002 page 4