I have trouble connecting to the Internet. What should I do?

If you have trouble connecting to the Internet, please perform the following checks:

●Is the reception of the network signal good? You might be located within closed boundaries. If yes, move to an open space or closer to a window. For more information, see Check connection and signal strength on page 25.

●Make sure you have subscribed for a data service from your service operator.

●Make sure you entered correct setting parameters, such as APN and IP addresses in data profile setup.

I am unable to hear voices clearly. How do I resolve this?

Is the reception of the network signal good? You might be located within closed boundaries. If yes, move to an open space or closer to a window. For more information, see Check connection and signal strength on page 25.

If you are unable to hear to voices clearly, make sure you have turned off the in-call mute function.

When I answer calls on my iPAQ, the caller is unable to hear my voice clearly. What could be the problem?

During a call, if the caller is unable to hear to voices clearly, make sure you have turned off the in-call mute function.

I cannot use certain call functions. What should I do?

To use certain advanced call functions, such as Call Forwarding and Call Barring, you may need to subscribe to these services from your service operator.

Why do I hear noises in the background during a phone call?

You may hear noises in the background if you use your HP iPAQ near electronic equipments, such as microwave oven, speakers, or a television set. Avoid using your HP iPAQ near such items as it has an adverse effect on the voice quality.

How can I improve the standby time and talk time on my HP iPAQ?

Follow the guidelines given below to improve the standby and talk times on your HP iPAQ.

●The HP iPAQ may consume more power when the signal reception is poor. Try to move to an open location when you use your HP iPAQ.

●If you are using a new battery, it may take several charging and discharging cycles to reach its original capacity. Use the HP iPAQ after charging the battery completely. The solid green LED display indicates full battery charge.

120 Chapter 21 Frequently Asked Questions