Common POST Error Messages
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| Probable Cause | Recommended Action | |||
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| System ROM or expansion | 1. | Verify ROM, reflash if required | ||||
Error |
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| board option ROM check- | 2. | Remove recently added cards to see if | ||
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| sum. |
| problem remains. | |
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| 3. | Clear CMOS. If message disappears, may | |
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| be card problem. | |
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| 4. | Replace system board | |
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| DMA or timers | 1. | Clear CMOS memory. | ||||
Failure |
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| 2. | Remove expansion boards. | ||
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| 3. | Replace system board. | |
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| Invalid time or date in con- | Reset the date and time under Control Panel | |||||
Not Set |
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| figuration memory. | (Computer Setup can also be used). If the | |||
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| RTC battery may need to be | problem persists, replace the RTC battery. | ||
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| replaced. |
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| Memory amount has | Press the F1 key to save the memory changes. | ||||
Error |
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| changed since the last boot |
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| (memory added/removed). |
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| Incorrect memory configura- | 1. | Run Setup (F10). | ||||
Error |
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| tion | 2. | Make sure memory module(s) installed | ||
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| properly. | |
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| 3. | If | |
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| only memory. | |
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| 1. | Verify proper module type. | |
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| RSM failure | 1. | Ensure memory modules are correctly | ||||
Error |
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| installed. | ||
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| 2. | Verify proper module type. | |
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| 3. | Remove and replace faulty module(s). | |
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| 4. | If error persists after replacing modules, | |
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| replace system board. | |
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| Populated DIMM configura- | Rearrange DIMMs so that each channel has | ||||
uration Warning |
| tion is not optimized | the same amount of memory. | ||||
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| Recently added memory | 1. | If additional memory was recently added, | |||
Module Detected |
| module(s) support ECC |
| remove it to see if the problem remains. | |||
ECC Modules not |
| memory error correction. | 2. | Check product documentation for memory | |||
supported on this |
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| support information. | |||
Platform |
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| Keyboard failure. | 1. | Reconnect keyboard with system turned off. | |||
board error |
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| 2. | Check kybd connection or keys. | ||
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| 3. | Check connector for bent or missing pins. | |
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| 4. | Replace keyboard. | |
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| 5. | If 304, possible sys bd problem. | |
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| CPU Fan not Detected. | 1. | Reseat CPU fan. | |||
Detected |
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| 2. | Reseat fan cable. | ||
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| 3. | Replace CPU fan. | |
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| This system was placed in a | Make sure the system meets the HP enclosure | ||||
Temperature Pre- |
| low power state to prevent | guidelines as listed in the Quick Specs, includ- | ||||
viously Over Limit |
| damage due to excessive | ing the following: | ||||
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| environmental temperature. | 1. | Clean the air vents on the front, back, or any | |
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| other vented side of the computer. | |
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| 2. | Ensure that there is a 10.2 cm (4 in) | |
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| clearance on all vented sides of the | |
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| computer to permit the required airflow. | |
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| 3. | Ensure that computers are not so near each | |
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| other that they are subject to each other's | |
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| (2200) Memory error during | 1. | Reboot the computer. | |||
tion Error during |
| POST execution of the Man- | 2. | Unplug the power cord, | |||
MEBx Download |
| agement Engine (ME) BIOS |
| modules, and reboot the computer. | |||
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| Extensions option ROM. |
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| 3. | If the memory configuration was recently | ||||
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| changed, unplug the computer, restore the | ||||
ule did not check- |
| (2201) Memory error during |
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| original memory configuration, and reboot | |||||
sum correctly |
| POST execution of the Man- |
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| the computer. | |||||
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| agement Engine (ME) BIOS | 4. | ||||
| Extensions option ROM. | If the error persists, replace the system | |||||
cation Error during |
| (2202) Memory error during |
| board. | |||
MEBx cleanup |
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| POST execution of the Man- |
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| agement Engine (ME) BIOS |
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| Extensions option ROM. |
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| (2230) Error occurred during | 1. | Reboot the computer. | |||
error during MEBx |
| MEBx execution which fails | 2. | If the error persists, update to the latest | |||
execution |
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| into the “General” grouping. | ||||
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| BIOS version and ME firmware version. | ||||
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| Status information displayed |
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| 3. | If the error still persists, replace the system | ||
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| along with the error provides | |||||
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| board. | |||||
ing MEBx execu- |
| further clarity into the failure. |
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tion |
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| MEBx handles transference |
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| of information between the |
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| system BIOS and ME firm- |
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during MEBx exe- |
| ware. |
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cution |
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| (2231) Error occurred during |
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| MEBx execution which fails |
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| into “ME” grouping. |
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| (2232) Error occurred during |
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| MEBx execution which fails |
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| into “AMT” grouping. |
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Diagnostic LEDs |
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LED |
| Color |
| LED Activity |
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| State/Message |
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Power |
| Green |
| On |
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| Computer on |
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Power |
| Green |
| 1 blink every 2 seconds |
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| Normal Suspend Mode |
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Power |
| Red |
| 1 blink every second followed |
| CPU thermal shutdown | |
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| by a 2 second pause |
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Power |
| Red |
| 3 blinks, 1 blink every second |
| Processor not installed | |
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| followed by a 2 second pause |
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Power |
| Red |
| 4 blinks, 1 blink every second |
| Power failure (power supply overload) | |
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| followed by a 2 second pause |
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Power |
| Red |
| 5 blinks, 1 blink every second |
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| followed by a 2 second pause |
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Power |
| Red |
| 6 blinks, 1 blink every second |
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| followed by a 2 second pause |
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Power |
| Red |
| 7 blinks, 1 blink every second |
| System board failure (ROM | |
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| followed by a 2 second pause |
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Power |
| Red |
| 8 blinks, 1 blink every second |
| Invalid ROM based on Checksum | |
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| followed by a 2 second pause |
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Power |
| Red |
| 9 blinks, 1 blink every second |
| System powers on but is unable to boot | |
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| followed by a 2 second pause |
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Power |
| Red |
| 10 blinks, 1 blink every second |
| Bad option card | |
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| followed by a 2 second pause |
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Power |
| Red |
| 11 blinks, 1 blink every second |
| Current processor does not support a | |
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| followed by a 2 second pause |
| feature previously enabled. | |
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none |
| none |
| System does not power on and |
| System unable to power on | |
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| LEDs are not flashing |
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Password Security
Establishing a Setup or Power-On password:
1.Turn on or restart the computer.
2.As soon as the computer turns on, press the Esc key while “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen.
3.Press the F10 key to enter Computer Setup.
4.To establish Setup password, select Security > Setup Password and follow the instructions.
- or -
To establish a
5.Before exiting, click File > Save Changes and Exit.
Changing a Setup or Power-On password:
1. Turn on or restart the computer.
To change the Setup password, go to step 2. To change the
2.To change the Setup password, as soon as the computer turns on:
-Press the Esc key while “Press the ESC key for Startup Menu” message is displayed.
-Press the F10 key to enter Computer Setup.
3.When the key icon appears, type your current password, a slash (/) or alternate delimiter character, your new password, another slash (/) or alternate delimiter character, and your new password again as shown:
current password/new password/new password.
NOTE: Type the new password carefully since the characters do not appear on the screen.
4.Press Enter.
The new password will take effect the next time the computer is restarted.
Deleting a Power-On or Setup password
1. Turn on or restart the computer.
To delete the Setup password, go to step 2.
To delete the
2.To change the Setup password, as soon as the computer turns on:
-Press the Esc key while “Press the ESC key for Startup Menu” message is displayed.
-Press the F10 key to enter Computer Setup.
3.When the key icon appears, type your current password followed by a slash (/) or alternate delimiter character as shown. Example: currentpassword/
4.Press Enter.
Clearing CMOS
1.Turn off the computer and disconnect the power cord from the power outlet.
2.Remove the access panel.
3.On the system board, locate the CMOS/password header.
4.Remove the jumper from pins 4 and 6.
5.Place the jumper on pins 4 and 2 for
6.Replace the jumper on pins 4 and 6.
7.Replace the chassis access panel and reconnect the power cord.
8.Turn on the computer and allow it to start.
9.Use F10 setup to verify or configure new settings.
Clearing Passwords
1.Turn off the computer and disconnect the power cord from the power outlet.
2.Remove the access panel.
3.On the system board, locate the CMOS/password header.
4.Remove the jumper from pins 5 and 3.
5.Place the jumper on pins 3 and 1 for
6.Replace the jumper on pins 5 and 3.
7.Replace the chassis access panel and reconnect the power cord.
8.Turn on the computer and allow it to start.
9.Use F10 setup to verify or configure new settings.
HP Elite 7300/7500, MT | page 3 |
